4.9 from 1012 verified reviews
I very much recommend VanityMrs, UK, 28 07 26If you are thinking about using Vanity for surgery, you would not regret it. Dr Çağatay Öner performed a neck and lower face lift, and I am happy with the results so far, but I'm only a week post op. I met Dr Çağatay via a video call before deciding if he was the surgeon for me, and he totally put my mind at ease. He speaks excellent French and English (he understands British humour, which is impressive) and is outstanding in his field of work. When arriving in Turkey, I was informed every step of the way about what was happening to me. The day before, I was told the time of the surgery and when the driver would come and pick me up from the hotel. I was also given some documents to review, such as consent forms and liability forms, instead of just being given them on the day. The day of surgery, I was picked up, dropped off and then discussed with the doctor, patient coordinator and anesthesiologist in a consultation room. During the surgeon consultation, they took before pictures, used a special pen on areas he was going to work on, and discussed the procedure and post op care. I never felt pressured to undertake additional surgical work and had no sense of upselling, which is something I was unnecessarily worried about. Then I had the 5-hour surgery, which I can only assume went well as I'm here to write this review! I woke up and felt a bit groggy, but that is to be expected from having a general anaesthesia. I had a random side effect from the GA where my right ankle and foot were numb when I awoke, but now, a week later, I have some feeling back; it's still not 100%, but better than a week ago. I was reassured that the feelings would come back slowly each day and not to worry. I ended up staying in the hospital for 2 days. The hospital rooms were simple, but they had everything they needed and, most importantly, it was exceptionally clean, and I felt looked after and safe. The TV had Netflix and YouTube, which were total saviours in the hospital. The nurses were so lovely and spoke enough English to get by. I need to mention Azize, Beste, Gosia and Rümeysa, who were all lovely nurses who helped me in my recovery whilst at the clinic and hotel. After I left the hospital, I returned to the hotel for 5 days to recover. This was the part I was dreading, but I never felt I was on my own, as the hotel had nurses on site and you could call reception and they would come to your room immediately. Also, I still had regular appointments back at the clinic to remove the drains, stitches and to be 'signed off' before I could fly home. I also made sure I sat in the hotel lobby for a change of scenery. I did a lot of people-watching whilst pretending to read my book! Post op you have to wear a compression garment for a week, 24/7 and then reduce it in the second week, just to sleep in. I have now flown home and back with my family in the UK to rest. I very much recommend Vanity. My results are TBA as it takes roughly 3 months for your face to relax and settle, but I can most certainly see a difference already. Doctors, nurses, housekeeping, drivers and my patient co-ordinator made this experience a positive one. A big shout-out to the wonderful Murat (patient co-ordinator) who was so patient with my endless questions, from popular culture to vegetarian Turkish food. A lovely, compassionate young man who radiates kindness. Murat is an asset to Vanity. I am going to be back in Istanbul in just over 3 weeks, and Vanity are kindly letting me return for a post op check up. So far, nothing has worried or alarmed me, but just for peace of mind, as I am going to be nearby, it makes sense to have a check-up. If after reading this review, you are still wondering if surgery is for you, then please do request a video call with the surgeon as it will put your mind at rest. I however fully endorse Vanity.