4.9 from 215 verified reviews
I’m very pleased with how everything went and wholeheartedly recommend this clinicGuy, UK, 01 06 25TL;DR: Highly recommended. Professional, conscientious, efficient, friendly, super organised, great attention to detail and personalised service/treatment.
After a number of years of pain and poor service from UK dentists, not having an NHS dentist (who does?) and needing multiple treatments (potentially 10’s of thousands of £’s), I felt backed into a corner. I started looking for alternatives and came across foreign (to me) dental treatment. Türkiye looked like a good option and I researched a number of clinics. Long story short, I narrowed to three and sent them all a message. Focus Dental replied quickly and with a reply that showed they had taken the time to read my requirements. They suggested a treatment and cost to match. Good start.
The excellent communication continued, helping me book my appointment with them (at a convenient time and date), finding a hotel and arranging airport transfers and local taxis to the clinic.
Naturally, I had some concerns. I hadn’t been to Türkiye before let alone had any medical treatment outside of the UK. I won’t go into them here as yours will likely be the same, but once at the clinic, I realised that these fears and concerns had no foundation.
The team speak excellent English (and a number of other language's) and upon arrival, after a warm welcome, was guided through the process and my available options.
First stage was a full mouth x-ray and consultation with a dental specialist. I was expecting needing implants and crowns, but after inspecting my teeth, jaw and discussing what I wanted from the treatment, I was advised that crowns would be the better option. The dentists here really wanted to deliver what I required, but with consideration for what was best for my future dental health. Also, the treatment they suggested was less expensive than originally quoted - giving me a lot of confidence in their professionalism and ethical principles (rather than just wanting to make a quick buck).
My treatment plan was documented and presented to me for review and agreement. I felt like I was given many points to discuss my treatment and make changes if I needed to. I didn’t, so I agreed, paid the fee and we got straight into the treatment.
I won’t go into the full detail of my treatment as yours will be different and it’s not relevant, but I would like to make the following points; I had 22 crowns fitted and a number of root canal treatments (yes really!), this was an experience. Not a bad one, it’s just a lot of work in a short time. I was made to feel comfortable and there were plenty of breaks. The specialist worked very hard, but with professional dexterity and with care for my welfare. There were a few problems along the way (my mouth, not their fault), but they handled them with ease and made sure the end result was as discussed and expected. This professional and conscientious work ethic extended to the point where they had fit most of my new crowns, but they weren’t happy with the position of some of them (I’m not sure I would have noticed), so rather than just sending me on my way to deal with the problem later, they had new crowns created (at their expense) to better fit my particular mouth geography. At one point the specialist said “I’m sorry, I know it seems like we are obsessing over minor details, but in the long term they won’t be”. I felt very re-assured that I was getting the best attention and service I could get.
I can’t thank the whole team at Focus Dental Clinic enough for their excellent service and amazing results. I’m very pleased with how everything went and wholeheartedly recommend this clinic.
Nothing to do with the clinic, but these things helped me personally (relevant if you’re having a lot of work). Always have a good breakfast - it could be a long day and/or you may not be able to eat lunch (It’s hard to eat when you can’t feel your lips - I tried, not pretty!). Get in plenty of soft foods (you can eat in private). Make sure you have a good supply of ibuprofen. ;-)
P.S. You may see this review in a number of different places, I’m not a bot! Just wanted to give the review the best coverage.