4.9 from 104 verified reviews
He took the time to explain everything thoroughlySamantha, US, 06 08 25A Life-Changing Experience with Dr. Esteban Urzola and His Exceptional Team in Costa Rica
Traveling from South Florida to Costa Rica for dental work was a decision I did not make lightly, especially as someone who is truly dental phobic. But from the moment I walked into Dr. Esteban Urzola’s clinic, every fear and hesitation began to dissolve.
Dr. Urzola is not only a remarkably skilled professional but a deeply compassionate human being. I underwent multiple extractions and implants—procedures that would typically leave me riddled with complete anxiety—but he approached each step with an extraordinary level of gentleness, patience, and care. He took the time to explain everything thoroughly, never rushing, and always ensuring I felt safe and informed. His bedside manner is unmatched, and his confidence and precision put me completely at ease.
But this review would be incomplete without highlighting two truly wonderful members of his team: Cristina, the coordinator, and Beatriz, the warm and attentive dental concierge. Cristine was my guiding light from day one—organizing everything seamlessly, answering all my questions, and providing ongoing support throughout my treatment. Beatriz made me feel welcome every single day, as though I were part of a family rather than just a patient. Their kindness, professionalism, and genuine concern for my comfort and well-being were beyond anything I have ever experienced in a medical setting.
The rest of the staff also deserves praise—they are friendly, professional, and clearly passionate about the work they do. The entire team works together like a well-oiled machine, with an atmosphere of calm, dignity, and kindness that sets this clinic apart.
And then, there’s the pricing. Compared to the astronomical costs quoted by U.S. dentists, the fairness and transparency of Dr. Urzola’s rates were astonishing. Not only did I receive top-tier, world-class care, but I did so without the financial burden that so often comes with quality dental work in the United States.
I will be recommending Dr. Urzola and his team to anyone I know in need of dental care—especially those who are fearful or have had poor experiences elsewhere. This clinic has changed the way I see dentistry entirely. They gave me not just a healthier smile, but a renewed trust in what compassionate care can look like.
With deepest gratitude, Samantha W.
A grateful patient from South Florida