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Words can not describe how grateful I am for Dr Syed Shah & Dental Assistant Mira yesterday!! Initially, I only booked a 20-minute consultation to assess my severe pain in my tooth/gums. I was their very last client of the day at 5.10 pm. After a thorough check, they discovered I required root canal treatment. What made the situation worse is that I had flights booked to Australia the very next day, as I plan to migrate there permanently. They both went above and beyond to get me prepared for that flight, and decided to work very late until 8 pm to relieve my pain. It took longer than expected as I was struggling with the pain and was making their job so much harder. They were extremely patient with me and did a fantastic job. I am truly grateful for their compassion, professionalism & understanding of my difficult timing/requests. I've been a long-time customer of Dr Shah for almost 5 years, had Invisalign through him and other essential treatments for my teeth. Dr Shah & Mira, thank you so much for helping me move forward, pain-free, with this next chapter in life. (I also tried to give them a tip to thank them for their hard work, but they wouldn't take it. If the reception staff could please email me about this, as id like to still do this for them.) Thanks 10/10 !!!🌟🌟🌟🌟🌟🌟🌟🌟🌟

Mr Shah really puts you at ease by talking to you throughout your treatment. I wouldn't have anyone else, he is very professional. Hoping they open again soon, started my treatment just as they went into lockdown. Stay safe.

As a nervous patient, I was quite apprehensive, but my entire experience was excellent. from the moment I arrived at the practice to the treatment itself and right through to leaving.

Always a positive experience at Westlands. Dentists are excellent. Staff are professional and courteous and the practice dental plan is excellent

Fantastic dental practice. I'm scared of the dentist but they put me at ease, were honest and very very helpful. They made a plan and were honest with the costs. I highly recommend this dental practice.

Poldent was the only place that welcomed me to get an x-ray done so I could send it to my dentist I couldn’t visit at the time due to covid restrictions, it was very important for her to see whether my condition was getting better or not. They only took few days to see me which was just fantastic and didn’t try to make me believe I now have to be their patient for any reason. All the staff was very kind and I will definitely come back in the future as a new patient. Thank you so much!

Excellent dental care from the whole team, but most notably Victoria and most recently Dan, who throughout my double implant journey did his utmost to address all my fears, and I had quite a few! He has done an amazing job. Terrific dental surgeon. We moved to this practice after a poor customer care experience elsewhere, and both my wife and myself have no hesitation in recommending Heather Williams’ Practice. All the staff here are brilliant - maintain the highest professional standards, and continually make us feel individually valued as patients. Superb practice. Thank you for looking after my wife and myself with such care.