My name is Carol Brophy, I am 58 years old, based in London and a Type 2 Diabetic.
I have had three operations with Fly Health.
1) December 2022 Fleur Di Lis (FDL) with Pubic Lift
2) June 2024 – Extended Arm Lift with Breast Lift
3) July 2025 – Deep Plain Face Lift, Neck Lift, Top and bottom Eyelid Surgery
Whatever your expectation is of excellence, Fly Health will surpass them, not only medically but personally and professionally from start to finish and here’s why….
The Process
1) You make an initial enquiry
2) Ozge will get back to you and ask you to send pictures
3) Ozge will speak to the Surgeon, who will advise on the best option for you
4) Price is agreed (this includes 1 free companion)
5) Video consultation with the Surgeon
6) You pay a deposit by BACS, and the rest is payable in cash on the day of your operation, which can be within a year of making your deposit
7) When you send your flight information, the Co-Ordinator will send you your itinerary together with info on Medical Travel Insurance.
8) The Co-Ordinator is in constant contact with you via WhatsApp with information on where to meet your driver once you land in Istanbul
9) Your driver will take you to your hotel
10) The interpreter will introduce himself via WhatsApp and confirm pick-up time from the hotel to the hospital
11) You will need to check out of the hotel and leave your bags safely with the concierge
12) At the hospital, the Interpreter will explain everything at every step. There is a lot of paperwork to sign. Passports will be photocopied
13) Pictures will be taken, you get ready for the theatre, and meet the Surgeon and medical team. All pre op checks are carried out, bloods and X-rays, if needed, and the body is marked where the incisions will be.
14) Once you come round, the Surgeon will come to see you and discuss the operation with you, the procedure, the results and next steps. The interpreter will be present at all times. They give you enough pain relief to ensure you do not have any pain at all whatsoever.
15) Upon discharge, there will be a car waiting for you to bring you back to the hotel.
16) Follow-up appointments are every two days at the Surgeon’s private clinic. They will be listed on your itinerary, and the interpreter will confirm pick-up time the day before.
17) At your final clinic appointment, the nurse will give you a stamped “fit to fly” letter, which you will need to show at check-in so that you are able to board the flight. The Surgeon will show you how to look after your wounds and provide you with all necessary medication
18) The car will collect you from your hotel and arrive in plenty of time for your flight.
19) Once you arrive back in your Country, Fly Health continue to look after your well-being by requiring pictures, and they will provide advice accordingly.
Everyone at Fly Health really cares about you, the whole team are very personable, professional, skilful, knowledgeable and experts in their field. They will not operate just because you want them to; they will only carry out procedures if it is medically the right thing to do. I had to provide weekly blood tests in the lead-up to all my surgeries to ensure I was medically fit. The Anaesthetist has the final say on whether to pass you for surgery, and they will only operate if its safe to do so
My overall experience each time has been exceptional. They monitor you with follow-up calls/messages once home. The whole process is seamless, well organised and professional. I am so ecstatic with the “New Me” You will be in very safe, secure, professional hands. You will be treated like royalty by the whole team who take so much pride in providing a first-class service and truly do enjoy their jobs. Fly Health has changed my life forever, and I will always be grateful. I highly recommend Fly Health. Do not go anywhere else, contact Ozge now, you will never look back. Please feel free to contact me should you wish to know more. Happy to answer any questions.
Ona final and personal note, I would like to publicly thank Ozge who is the founder of Fly Health, A team is only as good as its weakest link and there are no weak links at Fly Health, just Ozge, who I have nothing but respect and admiration for. Ozge is a young Mum, wife and an incredible entrepreneur, running a highly successful business, constantly driving it forward. Ozge has managed to build a solid foundation for her business and therefore has survived Covid, a major natural disaster when Turkey was hit by an Earthquake, and yet Fly Health is at the top of its game in what is a vastly competitive industry. Nothing is ever too much trouble; there is never a “silly” question. Ozge and all her team make you feel like you are their only client. In business, you have to communicate effectively, and Fly Health do that with ease. I wish Ozge and her team continued success. Good luck.
