Masseter Reduction Americas

I did have a small issue. I went in for lip and nasolabial fold filler. I read online that skinvitality pushes treatments on their costumers but I did not have this experience. Exactly what I already knew I wanted is what they recommended and that is all. The women who did my assessment was wonderful. So was my injector. Everybody working was incredibly kind. When the treatment was finished I was absolutely in love with the results, but as the 2 weeks went by and the swelling went down, my nasolabial fold filler didn't seem to take. I started to investigate online and came across some horrible reviews about customer service and became a little worried I wouldnt be able to get a touch up to fix the issue. I want to be clear, my experience with customer service was great! I'm not sure what happened with others to where they didn't have a good experience but that was not the case for me at all. When I went back for a follow up appointment the injector did see that the filler didn't really take but began to massage the area I had filled and it improved the look of it drastically. I was told "sometimes you just have to massage the filler into place to fix the problem" after she messaged my nasolabial fold area, I looked in the mirror and it looked significantly better. She took photos and I was happy with how it looked after the follow up appointment. But by the next day, it went back to how it looked before she massaged the area and again I was extremely unhappy. It looked as if I hadn't had any filler at all. When patient care was reviewing my complaint, the pictures they were sent were the ones taken AFTER my injector had massaged the area, and it did not show the issue I was complaining about. Even so, they still offered me a touch up free of charge. I sent my own before and after pictures in an email to show what it ACTUALLY looked like the day after the area was massaged (which wasn't good) to ensure them that I would not have asked for a free touch up if it continued to look as good as it did after the injector massaged the area. I thanked her and ensured her that I would continue using their service after such amazing costumer service despite the pictures they recieved from the injector looking like there actually had been an improvement.

I sustained skin damage due to a laser treatment performed by a prior esthetician. The high level of pigmentation in my skin made it susceptible to damage from the procedure. Currently, I am under the care of Dr. Garcia, who is assisting in the healing process of my skin. The improvements are noticeable, and I am optimistic about the outcome. Living in the USA, I coordinate my visits by informing Dr. Garcia of my arrival through WhatsApp, and she promptly arranges my appointments. I plan to share further updates as I progress with my treatments

Dr. Ana is an incredibly nice person, and the entire staff is amazing. I visited the clinic to get my lips reduced. While booking my trip, I accidentally chose the wrong destination and ended up in Mexico City instead of Guadalajara. I had to take a bus trip to Guadalajara that lasted nearly 9-11 hours, arriving around 1 a.m. Dr. Ana waited for me the whole time, dropped me off at my Airbnb, and ensured I was safe. Some people enter healthcare for money, while others do it out of passion. Dr. Ana is definitely one of the passionate ones. Thanks to her, I've gained a whole new level of confidence, and I love my new lip size. I’m looking forward to future dental treatments at her clinic. I highly recommend them 100%. (From Florida)

Great service, very knowledgeable, felt very comfortable and trusted the recommendation. My skin looks and feels great. Never thought I would do it but very glad I did!!

My last visit to Cerulean Medical Clinic was as usually amazing. Starting with the warm welcome from nurse Isabel. Doctor Chetty gave me a non-surgical brow lift. The results are beyond my expectations. Not only my brows lifted but also my crows feets have considerably softened. The procedure was pain free, I am very nervous about needles but Dr Chetty is very Skillful at injections. I recommend very highly this Institute. Thank you Dr Chetty and Nurse Isabel, you are absolutely the Best. Martine.