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I have been a patient of the Millbank dental care for longer than 10 years, initially was referred by my previous dentist since she could not do canal treatment. Since then I have moved my dental care completely to this clinic, because all the dentists who have treated me are excellent to give high-quality service, especially Dr George Prodromidis, who has performed all types of difficult treatment on my teeth. I really appreciate that he has saved several of my teeth. Therefore, I will continue to be a patient in this clinic in the future.
I have been going to see Chris at Hermes Dental with issues with the same tooth for the last 12 months. I am terrified of dentists, so only go if I have to. Chris is by far the best dentist I have ever been to. His calm, professional manner and explanation of everything he is doing/going to do helped my anxiety at every appointment. Last February time I opted for a filling to fix the issue to begin with, but was told that it may not work. I knew the risk of choosing this option. Lo and behold, 2 days before Christmas I had to book an emergency appt for the same tooth. I had 2 options, Extraction or Root Canal. Both were just as terrifying as the other but opted for the root canal. I knew this option would be the most expensive but it was better than removing the tooth. During this visit, I had a meltdown, tears, uncontrollable shaking, the works! Chris was so patient with me and did not rush back into the chair. The shaking and tears continued throughout the procedure but this is by far no reflection on Chris as a dentist, just my fear of them. To make things easier, we did the root canal over 7 weeks and today was my final visit to have the crown fitted. Spreading the treatments over 7 weeks also made it easier on the purse strings. A root canal is not cheap, but I would have rather paid the money to someone who knows what they are doing and has the most incredible bedside manner than go somewhere on the cheap. Everything about Hermes is inviting (as much as a dentist can be). Their receptionist (forget her name) is such a lovely girl. It’s nice to be greeted with a friendly smile when you are scared! She would happily talk to you which in turn calmed me down before going in. Their dental nurses aren’t rough with you and it doesn’t smell like dentists normally do! I couldn’t be happier with my choice of dentists, and luckily this one was just across the road. I cannot express this enough, Hermes is such a great dental practice and Chris is a credit to their team. We weren't just a number to Chris. He remembered conversations from previous visits, and genuinely cared, which is a rare quality in some health professionals. All I can say is Thank You to Chris and the team around him and although I hope I never see him again (nothing personal), I would book back with him in an instant if I had any further issues.
My name is Nicoleta and I had a periodental laser treatment with Dr. Rana and Nurse Maggie in September 2022. The results were brilliant and I would like to say a huge. Thank You for their professionalism and the amazing service.
