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I had 2 teeth pulled and top and bottom plates made, I was treated with the best service possible. The staff was exceptional and was exactly what I wanted. I will recommend them to everybody I know.
Dr. Nava and his staff, Eva, Astrid, Dr. Stephanie are awesomely amazing from start to finish. 5-star treatment, they take you everywhere you need to go to and from the clinic, the store, the airport, I didn’t have to think about anything but my treatment, what an excellent experience! Dr Nava is precise and methodical in every step of your treatment, he explains everything to you and does amazing work. He is truly one of the best dentists on this planet !! Thank you for my new smile 😃
Hello, I called Cancun dental design about a year ago. I called them and at least four other dentist offices in Cancun. the first person I spoke with at the facility was Sergio. He was knowledgeable, thorough and would not tell me what I wanted to hear. Meaning he would not make blind predictions of the outcome without my mouth being looked at by the doctor along with a 3D x-ray. He calmly informed me that their professional and we know what we're doing basically. And he stuck to that and I appreciated that. His professionalism and sincerity is the main reason I chose this facility. I'm in sales so I know when somebody's trying to pull one over on me and he was sincere. So I decided to make the appointment like a year later it took me a little while to pull the trigger. I initially wanted the all in 4 implants. I was just tired of my teeth I wanted to rip them out and just get some new ones. But after the evaluation with Dr. Zamora he informed that I have the option of keeping the teeth I had left except two I think. He Said to me clearly that it's best to keep as many good teeth as possible. He let me know that I will need a variety of crowns implants a bridge bone graft etc and he let me know I can do this for about the same price as the all-in-4 implant. My first thought was why would they tell me this if they can make quicker money with it all in 4 implant. The answer I came up with is that they actually care. There was another specialist in the office who did my root canals, I didn't get her name and also the doctor's assistant Gema were there in the room me. So I started asking everyone questions, we had a little pow-wow to help me make this decision. After thinking about it I decided to go with the option of keeping the good teeth that I had. But they didn't force my decision in either direction. They were honest with me and that's all I can ask for. Mind you I'm terrified of the dentist. But the team made me feel comfortable and they started the work and made sure I wasn't in any pain. There was a little pain and discomfort but I'm thinking it's kind of normal since they working in my mouth right but it wasn't unbearable at all. One of my procedures I opted to go under anesthesia applied by a specialist and it was fine. I've never seen a doctor and assistant work so well together. Dr Samora is a professional focused genius artist, his crown work amongst other things is amazing. And his assistant Gema is a professional third eye she is extremely thorough and meticulous she kind of reminded me of my older sister. I'm not easily impressed coming from a customer service background but I was impressed with the whole team. The ladies at the front desk who take care of the patients clerical things and the transportation, Jazzmin and Laura we're very pleasant sharp and on point. Then I worked with the finance guy Benjamin. He went over the bill with me line by line and there were no hitting fees it was great. Now how good is their work?? I am super pleased with the results. I'll say that again I'm super pleased with the results. I would recommend my children to this dentist office. Some people might think that since this office is located in Mexico that they may not have the ability to perform sophisticated procedures correctly nor would they have the expensive equipment that is needed. This is absolutely false they had all of the technical equipment they needed to preform the procedure and are clearly educated enough to do the work. And their pleasant attitude tops everything off. I wrote this review because good work should be recognized. I must add Dr Zamora was extremely patient with me I was nervous and I'm picky, probably not the best combination for a dentist to have to deal with. Sergio Gema Jazzmin Laura Benjamin their root canal specialist and their drivers were all great, no BS. So I'm happy with the work and I had an opportunity to take a vacation at the same time. It was great!!
