Mercure Istanbul Clinics

Fantastic experience coming from the USA. Guided me step by step, answered every question and was polite and friendly throughout the entire journey. Always made sure I was comfortable before, during and after the procedure. Couldn't recommend them more!

I’m from Germany and at first, I had booked my hair transplant with another large clinic in Turkey. But after doing some research, I realized it was more of a hair mill treating many patients per day and focusing on quantity instead of personal care. I wanted more personal and with surgeon involvement and individual attention instead of just technicians do all work. That’s when I found Mercure Istanbul Clinics, and from the beginning it already felt much personal and not commercial. They only treat a few patients per day, the surgeons themselves perform the operation, and the communication felt much more personal and professional from the very beginning.

Their communication is clear, professional, and always very detailed. Every question I ask is answered patiently, and they always took their time to explain everything properly. I saw also that they only work with experienced surgeons who personally perform the operation and that they limit the number of patients per day, all together immediately gave me confidence.

Once I arrived in Istanbul, Turkey, everything went exactly as explained. They send a video of the meeting point at the airport and from there tbey guide you. That moment on, I was completely taken care of transfers, hotel, and the operation day were all perfectly organized.

Before the surgery, they did my blood and heart check, and then we started the procedure. The anesthesia injections were the only part that hurt a little, but only for a few minutes and they work with high pressure anesthesia which makes it a bit more comfortable. After that, the entire hair transplant was completely painless and surprisingly comfortable. I’m now on day 11, and I haven’t had any pain or discomfort at all. Just minimal swelling and almost no itching.

What really stood out to me was the personal attention and the professional care from both the surgeons and the team. They follow up with me every day, check my photos, and answer all my questions quickly and in detail. You can really feel that they care about each patient and that they take pride in their work.

Looking back, I’m very happy with my decision. For anyone considering a hair transplant in Istanbul, I’d really suggest checking out Mercure Istanbul Clinics; my experience with them has been really positive so far.
Thanks to the whole Mercure team for the great care.

I recently had a hair transplant at Mercure, and I can honestly say that the entire experience exceeded my expectations.

From the very first contact, the team was professional, responsive, and incredibly helpful. They explained every step of the process in detail, answered all of my questions, and made sure I felt comfortable and informed before making any decisions.

On the day of the procedure, the staff created a very calm and reassuring atmosphere. A hair transplant can seem intimidating at first, but the team made the whole experience much easier than I expected. Throughout the procedure, they were attentive, professional, and genuinely cared about my comfort.

What impressed me the most was the support before, during, and after the transplant. Even after the procedure, they continued to answer my questions, provide guidance, and make sure my recovery was going smoothly.

If you are considering a hair transplant, I highly recommend this clinic. It may seem like a scary procedure, but you will be in the best possible hands.

My only regret is that I didn’t do it sooner.

Thank you to the entire team for the excellent care and professionalism. I couldn’t be happier with my experience.

I had a great time in Istanbul. This clinic helped my brother and me, and we were there in good company spelling the same language and helping is throughout the whole surgery. Even the contact with the Clinic is super fast and easy.

I had a great experience with MERCURE Hair Transplant. The team was very informative before, during, and after the operation, which made the whole process much less stressful. They answered all my questions and were very understanding throughout everything.

One thing I really appreciated was that the doctor actually led the surgery and was involved in the process, which felt much more professional compared to some of the things I’ve seen online about other clinics.

The staff was supportive, organised, and attentive from start to finish. Overall, I have no complaints and would definitely recommend them to anyone considering a hair transplant.

My experience with Mercure Istanbul Clinics has been excellent. The staff was always friendly and professional and they answered all my questions before and after the procedure.
I’m still waiting for the final result because I'm still on the fifth month, but so far it looks great and I’m very happy with it already. It’s looking much better than I expected at this stage.
I recommend it!

I don’t often write reviews, but I wanted to take the time to describe my experience with Mercure since I had such a great experience with them, and traveling for a procedure as big as this can be overwhelming with so many options.

Deciding: I spent a long time figuring out who I wanted to go with, trying to find a good balance of a clinic that is not a hair mill with good results and price. I spent a couple weeks on this and landed on a lot of positive reviews about Mercure. I saw most reviews were with a senior physician Dr. Carmen and reached out to them for a consult. They told me she was no longer doing many longer procedures but had a couple other dermatologists. I ended up getting a consult for Dr. Bandirmali and was impressed by him and his clinic staff and booked myself for December 2025.

Travel: I am an American physician and was working in east Africa before my procedure. I did my hair transplant as a stop on the way home to the states. I wanted to spend a couple days exploring Istanbul before my procedure and Mercure still picked me up from the airport and brought me to my hotel. When it was time for my procedure, they picked me up and brought me to their hotel by the clinic. Afterwards, they drove me back to my airport. The car they’ll transport you in is very nice.

Accommodations: The hotel you stay at is directly next-door to the hospital where Mercure’s clinic operates. It is very nice, clean, and super quiet. The room you stay in is like a suite with a full kitchen and a separate bedroom from the rest of the place.

Staff: The communications with Mercure are the best you’re going to find. They definitely pride themselves in this and it led to a lot of peace of mind with my procedure. They constantly have support staff 24/7 just for responding to messages and questions in many different languages. There is someone at the clinic itself who speaks English that is very friendly and will assist you in every step of the procedure. Their techs and nurses are very skilled and professional. Dr. Bandirmali himself is a surgeon with about 25 years of experience. He is as experienced as you can get and has great bedside manner. He makes sure the type of hair loss you have is appropriate for transplant, incorporates your goals into the type of transplant density and shape he does, and gets your permission for the go-ahead with the hairline and plan he develops.

Procedure: The procedure was long (around 6 hours). They have a very clean set of clinic rooms and practice proper sterile technique. I approved the first hairline Dr. Bandermali drew (it was exactly what I used to have) and we talked about goals. I wanted this to last a while so he did some transplantation into areas without loss yet and went extra dense in areas of total loss that are most visible. I didn’t have much of an issue with pain but did not like the sounds of channeling, but he said it was fine to listen to music so I put my headphones in pretty loud. Dr. Bandermali does all of the main parts (consultation, mapping, channeling, overseeing) that determine your results. Techs/nurses only do harvesting/transplant which they are more than skilled enough for, and he still stopped in many times during these. Everything they do is evidence-based with lots of experience to back it up.

Results: I’m about 2 months out now and am very happy. I have about 70% shock loss. I went with two friends who ended up dropping their clinics to go with Dr. Bandirmali after seeing how professional him and his staff were, and they have about 80% and 95% shock loss. I’m seeing lots of little hairs come back in, post shock-loss, and am very excited for time to allow it to thicken. I recovered remarkably well and they were involved in every step of this. There’s constant communication back with the clinic.

In brief:
- The procedure was very affordable
- Dr Bandirmali is an incredible surgeon and his clinic staff are amazing
- They walk you through from before you start to after you finish and communicate very fast and reliably
- Mine and my friends’ results are great so far
- I have already pointed a couple patients and friends in their direction and will continue to do so

It's a great clinic! They're super responsive that was one of the main reasons I went with them. They were very helpful on place and guided with empathy and were very thorough on explanation. They're ready to go the extra step and give you good service. They feel a great company that surpassed my expectations.

I flew from Canada to Turkey for a hair transplant and Mercure exceeded all my expectations. I was definitely nervous heading over on a 13 hour flight for the procedure, but the team did a great job reassuring me and staying connected the whole time.

Once I arrived, the translators and doctors were all extremely friendly and were very attentive to my needs. The service was exceptional, and they went out of their way many times to help me. Since the journey was so long, they even covered an extra night in the hotel for me. I definitely felt like my procedure and treatment was of the utmost priority to them.

During the process they walked me through all the steps, listened to my questions, and worked through everything with me. Post procedure they are always available on WhatsApp, and I look forward to seeing the results of the procedure and submitting another review when the time comes.

I was sceptical at first about going to another country for a medical procedure but everything went so well I had an amazing experience.

My guide Emre was an amazing guy that made the experience super easy and without stress. I had Dr. Carman for my operation and she was super, I could tell that she did care about me and that she wanted the best result for me.

The communication with the clinic is a 10/10 too, they answer fast and they answer every question you have in details. Now I just wait for the results as I’m 1 month post-op! I recommend them!

I was sceptical at first about going to another country for a medical procedure but everything went so well I had an amazing experience.

My guide Emre was an amazing guy that made the experience super easy and without stress. I had Dr. Carman for my operation and she was super, I could tell that she did cares about me and that she wanted the best result for me.

The communication with the clinic is a 10/10 too, they answer fast and they answer every questions you have in detail. Now I just wait for the results as I’m 1 month post-op! I recommend them!