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I am satisfied with how they took care of us in the hotel and in the hospital.
I had a really positive experience with AVAN AESTH. From the first conversation, the communication was clear, and I always knew what the next step would be. Everything during my stay in Istanbul was well organised, and the team made me feel comfortable throughout the whole process. I especially appreciated how they continued to check on me afterwards. Very professional and caring service.
This is a wonderfully run clinic. As proof, this is my second trip to the place. The first time, I accompanied a friend who had the transplants done. The result was very successful. However, since my friend does not have a lot of hair and needed to add more, we came a second time with another friend who also wanted work done. In my particular case, my hairline was thinning and so I decided as well to join the club. From the first communication with Ahmet, who coordinated everything, the entire procedure for all of us was smooth and seamless. As all our needs were not the same, Ahmet paid attention to make sure our individual needs were addressed accordingly. The pick up at the airport, the hotel accommodations, the actual procedure and post care were all as easy as one would want. There are many clinics in Istanbul - many of which are factories that do the same cookie cutter procedure regardless of ones particular needs. This is not the case here. I would highly recommend this place especially if you want a professional, discreet, safe and clean environment. If I could, I would give them 10 stars. PS communication in English is absolutely no problem--i.e. our Turkish is non-existent...it took me a few days just to learn to say 'Thank you"! =)
They were very patient and knowledgeable. I had some questions regarding my procedure and they took the time to explain everything in detail. Lara was very helpful in the post-procedure process, she went as far as giving her personal number just in case I thought of any additional questions later.
