Went to have a damaged tooth looked at, as I was in need of a dentist and had previously seen their advert in the lift in the adjoining Boots shop.
Upon finding that their hours suited my schedule, they were the first place I rang for an appointment.
I was seen by a friendly and knowledgeable dentist who not only fixed my tooth on the day but also outlined a proposed schedule of care to correct some longstanding issues.
The dentists and their assistants are great, I can't praise them enough 5* all the way ; office hours are good too, as evening/weekend appointments work better for me; reception area staff, not so much - thus the 2.5 star rating (can't give 2.75* and don't feel that they currently merit a 3/3.5).
I used to work in a busy medico type office and if I behaved on the job like the reception team does (seemingly disinterested in their job and more interested in looking at their personal mobiles and FaceBook profiles/the Internet than assisting patients), I'd have been reprimanded or sacked... get better reception staff/or train current staff more thoroughly and I'd be happy to bump my rating up to 4+/5