I writing this review 11 months after I had my visit with Serenity International Dental Clinic ("SIDC"). There is a saying that time tests everything. So far I am extremely happy with the result
I have always had bad teeth, mostly due the effects of an antibiotic widely used in Vietnam when I lived there as a child until the age of 7. (My teeth lacks natural enamel. I have gone to at least over 20 dentists in my life in the USA so far. I have tried bleaching and whitening many times to no avail. My original plan was to get porcelain veneers, but they would be too thin and discoloration would still be visible, so I opted for porcelain crowns.
Why did I go to see Dentist Emily? It would have costs me roughly USD $25,000 to get 16 Emax crowns in the San Francisco Bay Area. It costed me a fraction of that at Serenity International Dental Clinic.
I came all the way from San Francisco, California, USA to have 16 teeth crowned with Emax porcelain crowns. As a lawyer, I did my due diligence on Dentist Emily and SIDC before ever booking my flight to Hanoi, Vietnam to see her. My two main concerns were hygiene (don't want to catch either Hep C or any other bugs) and the dentist's skill and experience. Both concerns were partially resolved early on. I exchanged emails with Emily and her staff. Her receptionist in particular, Leo Nguyen, was very responsive and informative. All communications were in English.
My concerns were fully alleviated when I visited Dentist Emily at SIDC in Hanoi. We talked and I asked her about her equipments and tools. SIDC's operating equipments (the chairs) are made in Japan and were less than 2 years old. Her drilling tools and bits were made in the US and Germany. The equipment are sanitized and the tools are autoclaved. I was very impressed. Dentist Emily was experienced in what I wanted to do.
The whole process took about 2 weeks with a followup (I was traveling in the Quang Binh) about 3 weeks later before I left for the US.
Here I am a almost a year later, and the 16 Emax crowns are still perfect! The girl in the photos might be gone, but the 16 Emax crowns are still here and in perfect condition. I am actually going back after TET 2016 with my parents for Dentist Emily to do some work on them. Yes, I am referring my Mom and Dad to Dentist Emily at SIDC.
Five Star being HIGHEST.
Cleaniness and Hygiene: FIVE stars.
Skill and Experience: FIVE stars.
Equipment and Tools: FIVE stars.
People Skill: FIVE stars.
Pricing: FIVE stars.
Speed: FIVE stars.
Staffing: FIVE stars.
Parking: FIVE stars if you ride motorcycle or taxi. TWO stars if you drive your own car there.
Go see Dentist Emily at Serenity International Dental Clinic in Hanoi. After my initial in-person inquiry with Dentist Emily, I actually visited several dentists in Hanoi to check out the competition. These other dentists offered to do the same work for HALF the price - after visiting these other places, talking to these dentists, and seeing them at work - I respectfully declined. These places were recommended to me by my local Vietnamese relatives. My point is that local knowledge is not very helpful for dental care.
Dentist Emily at SIDC will take good care of you. Go see her.