Dentists Gloucestershire

I had a very painful socket after a wisdom tooth had been extracted by a previous dentist in another practice, on phoning them they refused to see me. So I rang Willow Tree. The receptionist was extremely helpful and they fitted me in the same day for it to be checked. I had a dry socket and an infection. The dentist was very helpful and explained everything including treatment, a prescription for antibiotics and aftercare. The whole experience was very positive, with the staff really helpful.

I saw the hygienist, very professional and funny! Fantastic.

My assessment appointment with Dr Ho Fat revealed that I needed cracked and worn fillings to be removed from 8 of my teeth and replaced with new fillings. A recently fitted crown also needed to be removed and replaced as decay and old filling material had not been removed from underneath the crown by my old dentist before he had fitted it. I was initially very shocked and upset to hear that I needed such extensive treatment as I had attended vert regular check ups with my previous dentist and his hygienist. Dr Ho Fat explained very well exactly what treatment was needed and why - the use of photographs he had taken of my teeth during the assessment helped me to see and understand exactly what was going on. The dental nurse then made me a cup of coffee and sat with me to explain how the treatment would be staged together with the costs involved. Everyone I encountered at the practice that day was incredibly kind, understanding, and supportive and despite receiving such bad news, I felt that I was in very safe and professional hands. As I had lost confidence in my previous dentist, I was looking for a new dentist in my area. My first appointment with Dr Ho Fat revealed that I needed considerable treatment (something which no-one relishes) but I am now half way through the necessary treatment and I could not fault the care that I have received. The reception staff and the dental nurses have all been exceptionally kind, supportive and efficient and the treatment I have received from Dr Ho Fat has been professional and efficient to a level I have never encountered before. I am very confident in their care and could not recommend the Practice more highly. Furthermore, I have also recommended this practice to a friend and my mother, both of whom are also delighted with the care they are receiving.