Alarplasty Africa

I must say that Dr Ashraf and his team are the best ever, the way he attended and answered to every single question even when repeated is amazing, he is very patient and responds very fast ! It’s the warmth and response time that made me choose them and I’m so glad I did because seeing them live is even more welcoming than virtual we’ve been doing. The diep flap reconstruction surgery I did with them is intense but smooth. The care and aftercare is mind-blowing, I was attended to promptly and it’s the care that matters and God, they care so much and my recovery was fast Alhamdulillah. I will recommend them a billion time because they are so good at what they do. All the staffs are amazing, every single one of them. God bless you all, you made my surgery experience very tolerant and very easy.

The planning for the surgery went smoothly and quickly. I managed to secure a last-minute appointment and promptly booked a budget-friendly Airbnb apartment nearby. Upon arriving in Cairo, I stayed in constant communication with Dr. Harfoush and his team. The surgery took place at a hospital. While the hospital wasn't particularly exceptional, it maintained an acceptable level of cleanliness, and the room I stayed in was adequate. The staff were friendly and accommodating. The surgery was conducted in the afternoon, and I was discharged in the evening. The follow-up appointment was scheduled for three days later, consisting of wound care and further consultation. After returning home, communication became somewhat more challenging, primarily limited to text messages and pictures on WhatsApp. Despite this, I would wholeheartedly recommend Dr. Harfoush!

I consulted the surgeon and awaits the approval of my medical aid. It was a nice, friendly and quick session.

From the first message on WhatClinic to them, this was wonderful. Within 24 hours, I got a reply in good written English by sms, and after via WhatsApp. 1 week earlier, I had a bad experience with a doctor found on Google Maps, so I was a bit afraid. But they took care of me, Questions were quickly answered, and an (affordable) appointment was made with the surgeon who would help me. The surgeon discussed what would be best for me, but I wanted to do something else. He advises against this, but when I showed the picture I wanted, he told me: "ok, no problem, for me it doesn't matter, but there is a little bit more chance of complications". Thank you for this! Because I really got the feeling that he wants the best for me, but also listens to my needs. After the first meeting, they stayed in contact with me via WhatsApp to discuss payment, the date, and to answer all questions I still had. When I told them I wanted to do the surgery, everything went very quickly :) Because I told them I can come any day and any time, they planned for me already after 2 days, told me what to do, and what not to do. Made an appointment at the hospital to discuss everything. And even when I asked if they could help me with getting the medicine, they did! This was so much more relaxed for me. On the day of the surgery (today), I was a bit stressed, but they all told me to relax, no worries, and really did their best to make me feel good! Then I got my own room where my family could stay. They even got breakfast…. Now this is what you call service! The surgery was done in a very, very clean and professional space! I felt safe there and in the hands of skilled people! And when I woke up, I was back in my room with my family, and got coffee and a very good meal! After a few hours, I felt really good and discussed everything with the surgeon and nurses, and they even brought me back home by car :) This I didn’t expect. They do even more than they promise :) Thank you all for this great experience! I recommend them! Just send them a message, you won’t regret it! update after 8 hours: I saw something weird that i didn't see online in pictures after the same surgery, so i asked the reception if they could ask my doctor why it isn't like the pictures online, so i can put my mind to ease, but they wanted me to wait 10 days. Which I understand, but if it doesn't heal pretty, i would have to wait again for recovery. I just hoped they could tell me why it doesn't look like other pictures, just after surgery, that would make my experience even better! Update after 35 hours: It looks like the surgeon forgot to remove 2 small parts of my frenulum, but I cannot verify this yet, as they asked me to wait 10 days... Update after 1 week: During my check-up appointment, the Doctor removed the last part of my frenulum with local anaesthesia (such) and now everything is fine! Thank you so much. All the tools for this small operation were already in his office, so they were planning on fixing this for me. I didn't know this beforehand, but I'm happy for this, because otherwise I would have been scared for a few days, due to the local anaesthesia. This looks way better! thanks.