Gum Surgery Bristol, UK

My son was referred to The Smile Suite by our dentist in Bristol as he requires both twin block treatment and full braces. I cannot express how grateful we are to the team at Smile Suite for explaining the treatment so carefully, particularly as my son is very nervous about the work he will be having. Dr Saini spent a great deal of time walking through each aspect of treatment and answering questions. Our treatment coordinator, Sam, was incredibly kind and patient when discussing financing options and other aspects of the work involved. She has made sure we're in full communication throughout the process and shown the utmost professionalism and care when dealing with us. I strongly recommend The Smile Suite for its truly wonderful customer service, they go above and beyond what is required to ensure the patient and parents are happy and fully informed.

I entered reception and had a warm and friendly greeting. I was asked to fill in the questionnaire and on completion the dentist came to greet me and I accompanied her to the surgery room, where I was sat in the chair. Two other members of staff were present and the inspection took place. Everything was explained to me very fully as to the possibilities available to me. I agreed to have some X-rays taken to complete the inspection process. These X-rays were then shown to me. The dentist then assured me that the dental implants could be fitted and after the surgeon had seen them, I was to receive through the post in approximately one week, the total cost of the procedure. I was very impressed by the professionalism and care taken by the staff involved.

I'm quite a nervous patient and never thought about sedation before. I had to have 2 big teeth out and very ao anxious about having them out. So I contacted holmes dentists (I live 2 hours away) I'm so glad I did. Right from the first phone call I made to them they put me at ease straight away. I had the treatment yesterday and everything went great. Every member of staff there are so understanding and are so goood at what they do. If I need a tooth out again I would 100% go back there. Thank you to all the staff. From the receptionist to the owner. Thank you.

If you go here, there is a bell to ring rather than just enter the premises. Why the receptionist didn't just open the door when I was trying to get in I do not know. I went for a consultation to see what the best option was for a missing tooth. You pay before you go. The staff were friendly. The dentist is lovely putting me at ease, explaining what he was doing whilst teaching his staff at the same time. Nice manner about him. He then took the time to show me what options were available to me and how much each would cost. The clinic was state of the art, modern with the latest tech to make the job easier. The view was stunning. I would recommend the experience to others.