I arrived in Madrid after a 23 hour flight from New Zealand with raging toothache and a serious infection at the root of my largest molar. After consulting my dentist in New Zealand via email I suspected a crack in the root of the tooth, potentially quite serious. Root canal work - at the very least - seemed to be indicated.
I discovered the Bourdon Clinic via Google and found my way there on a Monday morning, no appointment. Dr de la Cruz saw me quickly, X-Rayed the tooth, and made a diagnosis. The X Ray showed no cracking but there was a serious infection.
I am on medication following a heart attack last year, which complicated treatment, for instance I have to avoid ibuprofen. Dr de la Cruz was expert. He prescribed effective painkillers and a regime of antibiotics, but decided that a root canal might not in the end be necessary. The medication helped manage the pain whilst the infection responded to the antibiotics. He was quite right, after return to NZ my Dentist confirmed the diagnosis and I did not lose the tooth or need a root canal.
Dr de la Cruz was amazing, He was able to communicate well in english at a sufficient level to understand and explain the complexities of heart medication, to explain the problem so that I understood easily, to deal with the pain and resolve the problem. He was kind and helpful, and he saw me quickly with no notice. He was very well qualified and expert. He even emailed the X- ray to me and my dentist in NZ for follow up.
I have both lived in New Zealand and in England for many years with fifty years experience of dentists in both countries, private and NHS, for me and for my children The service, expertise, kindness and responsiveness I received at the Bourdon Clinic was the best ever. The cost? about 60 euros - amazing. I am seriously thinking about returning to Madrid whenever I need dental treatment!
I cannot recommend the Bourdon Clinic too highly.