FESS - Functional Endoscopic Sinus Surgery Europe

I came in for a tonsillectomy due to having bad tonsil stones for an extended period of time. The NHS wouldn't do anything for me and so I decided to go private, I heard this hospital was good and so chose here. I don't know if it was good value as it is a large amount of money, plus the consultation fee which seemed unnecessary given it was 10 minutes of information I already knew, and the doctor trying to convince me not to go through with it. My visit for the surgery was very good, everyone was super friendly and made sure I was alright. However, I don't believe I was informed of everything I could expect, leading to some symptoms being a bit of a surprise. For example, I was struck with terribly painful earache which I wasn't told to expect. I was also told any bleeding was a big concern, however when I did have some it turned out it wasn't too bad due to it being dark old blood which was fine; this was also not explained before hand. There was also a comment passed by the surgeon that I didn't agree with and left me somewhat unhappy. The lunch menu was also little limiting for someone with a smaller pallet, which could be expanded upon.

Excellent service and treatment. The staff were all very attentive and helpful. Beautiful hospital with all the latest equipment. I came here to have replacement lens surgery so I could get rid of my glasses. I would recommend this hospital to anyone. Upon arrival every time, we waited no more than 10-15 minutes to be seen. The nurses were lovely and the surgeon was brilliant. All the way through everything was explained to me, even at every stage of my eye surgery. After only 2 days I am already able to read my book! Aniko, the customer services lady is so helpful, even arranging free transport for us. I would not hesitate to return for other treatments.