Hygienist Session Suffolk, UK

I've never felt compelled to write a review for a dental clinic before. My experience: One: I am a live-in carer and couldn't go to an appointment and leave my client behind, but I needed a 2-hour appointment. I asked if I could take my lovely client with me. I was asked what would make her feel comfortable. I arrived with my lady who is 82 and living with dementia. The team had set up a chair for her in the treatment room and downloaded "The Sound Of Music" which I'd mentioned she enjoys. They made her cups of coffee and were attentive. That's above and beyond. For me, if you treat people I care for, I like you anyway. Then. Two: my dental treatment: in all honesty and I mean this sincerely. Whereas I have felt before that I was doomed to not open my mouth when I smile unless I'm with family, Michelle the dentist understood. And I have an affordable plan to smile - genuinely. I'm still in the process, but I'm excited. My experience has been that Michelle and all the staff I interacted with were kind and professional. And I am grateful to have found them.