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I have just had a assessment for invisible braces with Sam, with assistance of Claire and Louise too. It's quite possibly the most welcoming, thorough and professional assessment I've ever had in my 36 years of going to a Dentist. I can't recommend the team enough at Bruntsfield Dental. The environment is calm and relaxing and Sam was talking me through everything at every stage, truly impressed. You won't go wrong.
Totally excellent treatment from the minute you open the door - very friendly, extremely helpful staff in reception and in the surgery, a warm, friendly greeting from dental nurse and Dr Omid. The experience means I am totally relaxed. Dr Omid informs what treatment is necessary and I am more than delighted with all the procedures I have had . He is a super dentist and I have every confidence in him. Thank you to him and every staff member for making my visits a confident and happy experience.
I contacted Old Orchard Dentists, Bonnyrigg following online feedback as I needed a new dentist who would be patient with me as I get quite anxious when at the dentist. I am so anxious, I suffered 3 weeks of steadily increasing toothache - they gave me a cancellation appt for the next day and I saw Mr Benoît Loyer. He was very kind and took care to explain all that he was doing. I had full teeth x-rays, we agreed a plan of treatment and he prescribed me some antibiotics for the infected tooth. I went back a few weeks later and had my first treatment, a filling replacement and tooth decay removal, which was quite deep and verging on root canal treatment if it didn't work. He numbed my gum with gel before the anaesthetic injection and I honestly did not feel any pain through the entire treatment. I was back today for another filling replacement and tooth decay removal and this time, we did the injection without any gel and I still did not feel any pain; he explained that if the anaesthetic is injected slowly it doesn't hurt. Again, there was no pain at all during the treatment, he was very careful and explained what he was doing throughout. I highly recommend him as a caring and excellent dentist.
