I’m 80 years old now and when my NHS dentist closed down I needed to go to a private practice for the first time in my life. Crownhill Dental was recommend to me by a friend. I’ve only got 16 teeth in my mouth now, and I was considering having dental implants done here. However, I started the process and decided it wasn’t the best option for my pocket or my age. That being said, I received fantastic service from start to finish.
My first impressions of the dental practice were very good in every way - from the receptionist to the dentist, all the staff were excellent. The doctor quoted me a price of 2400 pounds, but I wanted to have two implants done and that would have brought the price to 3600 pounds, which was far too much for my pocket. So instead I ended up having the whitening procedure which I could do at home. I had my teeth done by the hygienist and they gave me a really good detailed report of what I could expect if I decided to see the procedure through to the end. They sent all the information to my iPad. I read everything about it and I realised that for my age I didn’t want to go through with it. What I appreciated very much was that I wasn’t forced into the procedure - there was no pressure to go through with it when I told them I’d changed my mind afterwards. I didn’t do follow-ups because the surgery would have been the next step. I completed all the pre-procedure examinations and everything leading up to the actual dental implant treatment. But after I realised the price and everything else, I declined and that was it. When you’re a widow with other responsibilities, 3600 pounds is too much money to spend on dental implants. The dentists did not cut corners and explained everything to me. After hearing the testimonies of past patients, I knew I’d be getting quality service at this clinic. I can recommend them with confidence to others - the dentists are lovely people and exceptional professionals! When I left the clinic, I made sure they knew how impressed I was with the service.