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If I could give the Centre for Surgery a million stars I would! The whole process from the phone call, consultation and surgery itself was absolutely seamless and couldn’t gone better. Coming from someone with a severe needle phobia and not feeling comfortable in a medical setting I felt so comfortable from start to finish. I had an Otoplasty with Dr Michail Vourvachis today and yet I don’t feel any pain and feel like my normal self. All the nurses, reception team and anaesthetists were so kind, caring and attentive especially given that I was so nervous. Dr Michail Vourvachis truly is a one-of-a-kind surgeon, with incredible attention to detail and incredible at calming me down for my procedure. In my initial consultation, he explained absolutely everything I needed to know and I had no questions as he had already answered them all. He is not only an expert in what he does but he is such a kind and caring person who will help put anyone at ease. A huge shoutout to the nurses who were there by my side throughout the whole process. I was so anxious and yet they are all so kind and looked after me so well. And a massive shoutout to the anaesthetist who calmed me down and made me laugh. Thank you so much to the reception team for answering all my questions and being so kind and informative! I’m one of those people who are quite difficult to calm down when I’m anxious and yet everyone genuinely calmed me down and made me feel reassured and looked after. They really did go above and beyond! I have my check-up consultation next week but I couldn’t help to write a review immediately because of how perfect the whole process has been. I’ve had other consultations previously from Harley Street and nothing has come close to how incredible the whole team are here. If anyone is doing their research into where to have surgery I will recommend the Centre for Surgery immediately. I felt like I was in such safe hands. Thank you all so much I am so grateful!
So far the service has been outstanding. Please note that i have not underwent the surgery yet, due to COVID19 restrictions. However, as soon as i registered interest i was called by Cat, and given all the information necessary. Dr Sutton then took the time to have a lengthy discussion on the pros and cons of different WLS options, answering any and all of my queries. The rest of the team have all made contact, and what i have most liked so far is the transparency and simplified documents supplied, to help me understand each element of the procedure, pre and post-op. It is a very nice feeling to know that there is a group of people who are available and welcome any questions you may have, especially when it is such a major life change. I actually had my heart set on a different clinic, but decided to shop around, and Tonic's professionalism (plus value) swayed me.
