I found the administration staff very helpful and accomadating when i needed to arrange a quick appointment.
Upon arrival they were courteous and informed me if the approximatey time i would be seen by the doctor. The reception area was clean, quiet and calming.
The doctor who saw me was very thorough and polite. Some doctors are very quick to diagnose and some times impersonal but during my consultation I didnt feel rushed. I felt that the doctors demeanour played a big part in setting the tone and making me feel more relaxed and less worried.
At all stages of the consultationthe doctor explained his reasoning for the questions and also his thoughts about the probably diagnosis. This continuous flow of information helped me understand my problem better and also how the course of remedy would proceed.
I left the consultation feeling a lot more confident that my problem would be addressed and, more importantly, knowing what had caused it in the first place.
Overall, my dealings with the staff of this surgery was extremely satisfactory and I was dealt with in a very professional and courteous way. A very positive experieince with a good outcome.