I wish I could give 10 stars rto Croft. I have an awful terror not of dentists themselves, but of procedures due to previous domestic abuse. However, in early December I had pain starting in a lower tooth which exaggerated quickly. It was absolute agony. As I was already registered and had previously had a routine extraction by the lovely Kavi, I trusted the practice.
So I called and booked an appointment for 22nd December when I saw Rajpal. Despite the agony I was in, he took his time to try and help. Unfortunately, due to a large infection, he could not get me numb enough but gave me a prescription for antibiotics. I know that he cared as I left the appointment in tears, so he wanted to ensure I was OK before I left.
Fast forward to 30th December when I booked a further appointment and when I walked in and saw Rajpal again I just said to him "get the tooth out please". So he went through all of the paperwork and explained everything. He started to inject the local anaesthetic and had to put a lot in. Then he started the extraction itself. Rajpal explained what he was doing at every stage and allowed me to stop if I needed to. But his patience, care and experience paid off when the tooth came out.
All of the post-extraction care was fully explained. It was an hour from the time I sat in the chair until I walked out the door. In addition, the same care and compassion showed by the reception team and the nurse who assisted Rajpal were top class. Thank you to all concerned.