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I was given an appointment within a short period of time. I had very little time waiting at the clinic. I was greeted in a friendly and professional way. My medical record was checked and confirmed. I was given a detailed explanation of my oral condition illustrated by the use of dental x-ray film which enabled me to make an informed decision about my treatment plan. There was ample time for discussion and at no time did I feel pressurised in making a decision about future treatment. The range of treatments offered was explained as well as the costings. A pleasant, helpful and friendly environment from reception, to clinic and departure.
I went for a check-up as I was having pain with a wisdom tooth. I have to say the service is amazing and I was made to feel at ease. Can’t recommend enough probably one of the best dentists I have been to. I will be going back!
After dislodging an inlay, I found myself in need of a dentist while visiting a relative in Liverpool. I knew that it was important to get treatment quickly but didn't really know the area. My niece suggested Dr. Rez as a top-quality dentist who could see me as an emergency. It was late afternoon but I got myself an appointment for the next day. What a wonderful set-up. I was put at my ease from the minute that I entered the reception area not only by the empathetic front-line staff but by the comfortable and relaxing surroundings. I completed an initial questionnaire regarding previous and current health-related issues and then in the privacy of a second waiting area, a soft-spoken and understanding young lady went through them with me to make sure that Dr. Rez would be aware of any relevant data. After that, Dr. Rez introduced himself to me and we went together into the treatment room. My inlay and the tooth were cleaned and prepared before the inlay was fixed back into position. After that, the bite was checked and adjusted and everything felt 100% comfortable. Dr. Rez advised me to take care with certain foodstuffs for a few days to let the tooth settle down even though it felt really good. During the visit, everything from start to finish put me at ease and if I were resident in Liverpool, I would be registered as a patient. This is a smart up-to-date clinic that recognizes the need to fully relax the patient before any treatment is given. The actual treatment was of excellent value and is first class as is Dr. Rez.
Had check up in January. Seen by lady dentist as usual. She is very pleasant and makes the visit as comfortable as possible for her patients.
I actually couldn't make my appointment for a checkup today as I have a cough and cold. Lovely lady in reception was able to offer me a cancellation for two days' time. She kindly said hope you feel better soon. Last time I was here for a check up, I was seen by a female dentist, I don't know her name, but she was really pleasant. I really don't enjoy getting a check up ( that scrappy thing they do around your teeth ) but I felt more relaxed than usual. I generally don't need any treatment, haven't had a filling or extraction for years, so I cant comment any further except to say. Maybe ask for the female dentist, she will put you at your ease if you're at all anxious. Might be the same for the other dentists, but the ones I've seen at Atlantic in the past no longer work there.
