Cosmetic Dentist Consultation Chesterfield, Derbyshire

As a child in the, I was traumatised by my experiences at the hands of the school dental service which I carried through into my adult life. After suffering from years of pain through various issues with my teeth, I plucked up courage to contact Ferndale House Dental Practice to make an appointment. My fear was so great that I was actually in tears during the call. I attended my first appointment physically shaking but had no cause to worry. My first steps inside the reception completely changed my opinion. Every member of staff are very polite, friendly and helpful. Mr Duran is amazing, he calmed my extensive nerves and during every consultation, he asks if I feel ok with what is being done and stops whenever I need to take a break. I can't recommend them highly enough

Exceptional service from start to finish, the staff are really friendly and Rami is amazing. Highly recommend for anyone who is a nervous patient.

I had breast surgery. This no-frills private hospital was not luxurious in decor in the private rooms, the blinds looked shabby and the walls were painted a nondescript cream. It was very hot as the room faced west and it was a hot summers day of 30c. Air conditioning in reception and theatre but not on the ward. The only food I was offered post op for an overnight stay was toast, I was not given a menu to make a choice, I asked if I could have ice cream told they do not stock it but was offered a yoghurt instead. Breakfast was again toast or cereal. The procedure went well and I cannot fault the medical or nursing team. I was checked on frequently and the care I received was first class. I do feel though that some attention should be paid to the decor on the wards, air conditioning for the wards, and improve the food on offer, as I felt the catering was worse than NHS provision. After all, it is a private hospital and I expected a little bit of luxury to be standard for the price I was paying for the procedure. The staff were polite yet friendly and professional. I was checked on regularly post op and when I rang for assistance help was quick in coming. However, I later found out there were only two overnight patients. The care I received was excellent, with staff washing hands before approaching and on leaving.

I was very impressed. Friendly, professional, articulate and a good listener.