I have had nothing short of an exceptional experience with the Cosmetic Surgery Partners team, I can't praise them highly enough. I had previously been turned away by a popular surgeon in London (whom a few friends of friends had successfully used) and I waited a year feeling as though his opinion was absolute and final. Still unhappy with my appearance, I had another browse online and came across CSP and surgeon, Miles Berry. I was approaching them warily as I believed they would also tell me they were unable to help, as the previous surgeon was so vehement in his view.
My initial contact with Julia was reassuring and very pleasant, she has a particularly friendly nature which immediately made me feel comfortable. I voiced my concerns that I had been turned away previously and asked whether I was able to send some pre-consultation pictures in to ascertain whether Miles Berry would be able to help. Julia advised this was no problem at all and she would pass any pictures over to Miles before booking a consultation. A day or so later, Julia called me to say Miles is sure he can help and will be able to give me the result i'm looking for!
Initial consultation with Miles was honestly like meeting with an old favourite school teacher. For a man with so much talent and intelligence, he has a wonderful demeanour and tongue in cheek humour which takes the edge off the nerves, while still remaining professional and giving you realistic advice. We had a chat about my expectations, sizes, shapes, what would work and what definitely wouldn't. After a long chat, a guideline approach was ascertained and I went away excited and confident I would be safe in Miles Berry's hands.
I booked one more consultation to see Miles before I booked my surgery, to pick the size and make sure the size would match up to my expectations. Miles explained that expectations are very difficult to determine as all results vary (as would my perception and also his) but with the measurements he followed and my wish to have upper pole fullness, that the size decided upon would be a great match for me.
Between this consultation date and my actual surgery, Julia and Lindsey dealt with so many of my queries and concerns so swiftly via email. I never felt as though I was a burden.
Surgery went brilliantly, with Miles visiting before and after to talk through parts of it with me. I was treated so well at the London Welbeck Hospital, all the staff while I was there for my surgery just couldn't do enough to help me; this included round the clock care.
Three days after being discharged I found myself in quite a bit of pain, I emailed CSP and Julia picked up my email (on Sunday & Father's Day!) She referred me to Miles who called me shortly after to talk through the pain and any concerns I had. I was blown away by the level of care I was given, just to put my mind at ease.
I've just gone back to get my bandages off at my one week appointment and I was greeted by Julia, Lindsey and Miles who all took the time to ask how I am and advise me that they're there whenever I need. Lindsay was very attentive and gentle when removing my bandages and quick to compliment my results!
I'm over the moon with my results, I can't tell you how good this team is; there is nothing at all I could fault them on.
It's a difficult thing to place your trust in someone when you can't see the vision they have in their head, but i'm so glad I allowed Miles to guide my decision as the outcome is exactly what I wanted.
Thank you CSP!