II underwent a face and neck lift with a genioplasty at this clinic in April 2025, and the outcome has been extremely difficult for me. Shortly after the surgery, I developed complications, including a haematoma and facial paralysis on one side. I also experienced significant swelling inside my mouth that affected my breathing, and the nursing team had to contact the surgeon for further guidance.
Seven months later, the paralysis is still present. I can only just close one eye, and I continue to struggle with eating and drinking without manually supporting my lips. The neck bands remain visibly prominent, and my chin sits further forward and lower than what I understood from the treatment plan. I was later advised by another professional that my symptoms may be related to the mentalis muscle not functioning as expected, which may be contributing to the aesthetic and functional issues I’m experiencing.
This situation has had a major emotional impact on my life. I have felt extremely self-conscious about these changes and have rarely left my home in months. I am now looking into revision surgery in the UK, which will be costly, but returning to the original clinic is not possible for me due to the travel, time away from work, and how unsettled I feel about undergoing further treatment there.
Another concern for me was the timing of the consent process. I received the consent form about five minutes before the procedure, and I did not feel I had enough time to review or discuss it properly.
Overall, this experience has been life-changing. I am still trying to find a way forward.