Where do I even begin?
5-star service right from the initial talking stage. Cisil was an absolute saint when it came to my non-stop questions, she really sympathised with my worries and was very generous with her knowledge and explained everything bit by bit.
I had a moment in the taxi when we were picked up from the airport where I just thought, “What the hell are you doing? Why are you going to a foreign country to have a drastic surgery?!” (I think we all did). But the moment we met Lyann at the hospital, shown around the hospital, getting registered to being taken to our room, I knew I had made the right choice. The hospital was pristine, the nurses extremely tentative and when translation failed in areas, google translate and Lyann really helped us.
Our room was spacious, the bathroom spotless and my goodness the shower was too good, the water pressure was amazing! Just wanted you needed after a long journey by plane and car… or major surgery!
I was nervous the entire time, I kept questioning myself, some appointments with the various doctors were a little bit of a whirlwind but I think that is just how it is done in Turkey! Everything is very fast-paced, sometimes you had to jog to keep up with twinkle toes Lyann.
Any questions you might have had Lyann was there to answer them, what I found more reassuring than anything was the fact Lyann herself had had the exact same surgery 5 months prior. She knew every step of how you were feeling before and after and what I can never thank her for more than anything is the ease of mind she gave my partner. Who is a worry gutter and hates not knowing what is going on.
I am now 4 weeks post-op, the care I have had from everyone at Gastrolife has just been outstanding from the start. I can’t fault anything they have done, they have truly been such a support through this journey. They know this is a life-changing step, they know this is the biggest thing you will ever do in your life, and they want to be there for you, cheering you on. Thank you for saving me Gastrolife.