SAM Patient Services

I had an amazing experience with Sam Patient Services!

In November 2024, I underwent dental extractions and received 10 NTA implants from Switzerland. My wife also received 2 NTA implants — all on our very first visit!

Six months later, during our second visit, the abutments were installed, and we both received our final zirconia bridges — 26 crowns in total. The results were beyond my expectations. When I looked in the mirror, I was genuinely impressed and very satisfied with the incredible work done.

A huge thank you to Dr. Ezgin Aydin and the entire medical team. Special thanks to Ibrahim, the talented dental technician who handled the adjustments with great precision.

From start to finish, we were supported by Mr. Barış, the polite and helpful English translator and driver who took us from our hotel to the clinic.

Both my wife and I are extremely happy with the entire process and the outcome.
Thank you to everyone involved — truly the best of the best!

Fabulous place, all staff very helpful!
Buse helps you throughout your journey xx

Very profesional team.

Dr. Ezgi Aydin and her support absolutely top service at the highest level.

Consultants Buse & Hamed available almost 24/7 👌🏼

If somebody wants to change smile, life and get more motivation for everything… I Recommend SAM PATIENT SERVICES CLINIC 😍

Firstly, I'd like to say Buse and Hamed were amazing from start to finish! I had laser eye surgery and composite bonding. I'm so happy with how my eye surgery went, I can finally see after years of limited vision.

Having researched months prior and having had colleagues who went to other hospitals in Turkey for similar procedures my gut feeling was to go with Sam Patient services, purely due to the diligence and effort put into reassuring all my reservations and queries. I have never met such humble, honest and empathetic working professionals given that I come from medical background.

The level of honesty and sincerity was out of this world. Care provided from the beginning of enquiry to day of discharge from; Gokmen his colleague my amazing Surgeon Dr Serhat Buldur and all the nurses including the cleaners, caterers, the VIP drivers with the smooth fast transition of transport to and from destinations which were already present and waiting on our arrival and the admin staff was impeccable and delivered at Gold Standard to say the least.

I have already suggested multiple people from UK and I’ve only been back day!!!. That’s how happy I was with the level of service, care and honesty provided to me along my personal journey. May they be blessed to continue the hard work, commitment and care they provide for struggling individuals who commit to entrusting their lives, vulnerabilities, fears and emotions into the hands of such good noble and humble people.

I would like to thank Sam Patient Services for their professionalism. I travelled alone, unaccompanied, to a foreign country for a transit bipartition operation. Everything was very well organised, up to the minute, very polite and efficient. Everything is to the highest standards.

And now, after the operation, we keep in touch and I get answers to any questions. Thanks a lot to Buse who was patient with me. Don't hesitate, truly professional and dedicated people will be permanent with you. Thanks also to the medical team led by Dr Serhat Buldur, professional and close to people. It was a real pleasure to meet all of them.

Gastric sleeve surgery 6/10/22 very nervous and apprehensive, don’t worry you’re in safe hands. Professional staff, reassured from beginning to end. Excellent service and I would thoroughly recommend. Chose Sam Patient as all reviews were 5* and it did not disappoint 😀Thankyou xx Pamela

I have just returned home having had laser eye surgery through Sam Patient Services. I had initially thought I would have it done in the UK but I was quoted £4,500 so I decided to research going to Turkey - I have previously been to Izmir but via a different company. Having done my research I decided to contact Sam patient services where my coordinator (Murat)asked for information about my eyesight, general health questions etc and I sent them an eye report from the opticians so that the surgeon could review all the information to see if I was suitable.

I was also advised that there were several options for laser eye surgery (all explained individually along with the prices and what was included I.e. accommodation, breakfast etc) and that this could be discussed with the surgeon as to which would be more suitable for me. The surgeon confirmed that I was suitable and I would be able to have the procedure in around 3 weeks time! I then paid a small deposit to secure my booking but the remaining balance would need to be pain in sterling on arrival - this is common practice in Turkey.

On arrival to Izmir I was collected from the airport via VIP taxi service who took me to the hotel - the Ramada Encore. The hotel was lovely and I had a sea view room on the 17th floor. After a short time my coordinator arrived to take payment and explained we would then go to the eye hospital (only 5 minutes away). I had several tests at the eye hospital and everything was explained to me at all stages in the process.

The English spoken was very good. I was then introduced to the eye surgeon who explained more about the procedures and I decided to have the ‘Smile’ surgery. I was told I was able to have the surgery in around an hours time! I was transferred with another representative from Sam (everyone I met from Sam spoke excellent English and were lovely!) via hospital minibus to the central location to have the surgery.

I was gowned up and given some eye drops and pain relief before the surgery. There was no pain during the surgery and the surgeon spoke to me (again in very good English!) throughout the procedure which was very quick. Afterwards it was explained to me about taking my eye drops and medication and I was given protective glasses to wear and potential side effects. My eyes were a bit blurry afterwards and I just wanted to close them - it had been a long day so I made sure I had all the medication and went to sleep!

I was booked in for a check up the next morning where I met the surgeon again who confirmed everything was a success and confirmed my eyes would continue to improve over the next 3 months. I could see so much better already! I was also given information on the procedure to take home with me along with further medication.
The next day I did a tour to Ephesus which Sam patient services arranged and would recommend.

The following day I returned home! It’s amazing the difference it has made already - my issue was distance and astigmatism. I would whole heartedly recommend Sam Patient Services and would contact them again if I wanted any further procedures. I felt reassured the whole time and anytime I needed to speak to my coordinator they were really responsive to my questions. I have not been paid for this review but believe that when good service is received it should be recognised.

I opted to go with Sam patient services for my dental work & I was not disappointed. My work consisted of 16 implants & 28 crowns. I have not stopped smiling, my new teeth are amazing. I opted to use SAM for my treatment as the company's reviews speak for themselves. Very professional throughout. The whole journey & experience has been brilliant. If you are undecided on who to go to for your treatment, look no further than Sam patient services.

I have recently had 2 Alcon Panoptix trifocal lenses fitted in my eyes along with 5 tooth implants.

The service given by SAM patient services was of the highest calibre. Everything was done seamlessly.

The surgeons were excellent and I felt at ease the whole time. I would recommend these to anyone.

Very pleased with cataract surgery in Izmir. Everything went as the plan suggested. Met at airport, from there on in contact with me until final assessment. Picked up dropped off and escorted through all clinic visits. Clinic so clean, very thorough, and everything explained to me. So supportive. Very pleased with outcome. The hotel was fabulous. I can now see to drive and read, something I havent been able to do for some time. Anyone considering this route for surgery is welcome to contact me.
Thank you SAM patient services.

Highly recommend SAM Patient services! The team have been so helpful throughout my journey of eye laser correction surgery from London Uk to Turkey. They’ve helped me from the get go, with prompt replies to every messages, in-depth explanations of the entire treatment, the accommodation and the transfers. My treatment was stress free and to a very high standard. The accommodation and medical facilities were also excellent. Thank you Sam patient services, once again without a doubt I highly recommend them definitely trusted and reliable.

A big thank you to the team at SAM patient services. Very professional service from start to finish. I would highly recommend this company for any type of treatment. Very honest and ethical. I couldn't be any more happier. I had 22 zirconia crowns fitted.