I was personally recommended to Dr Mantzourani for help with managing my menopause. I found Dr Mantzourani to be knowledgeable and personable, and she prescribed bio-identical HRT medications that were successful in managing my menopause. However, I have had issues with the aftercare service. It is impossible to get any support from Dr Mantzourani without paying £95 for a 15-minute telephone consultation when I had already paid nearly £1,000 for the initial consultation, blood tests and private prescriptions.
On the two occasions I have asked for a repeat prescription, as I am only getting 3 months’ worth of medication each time, I have been told that I need another private blood test and consultation at a total cost of £345. When I queried the need for a third blood test in 6 months, when the HRT was working well for me, my email was ignored. Additionally, I have not received any follow-up letters after my original consultation, as is usual with private consultations, and Dr Mantzourani has not made contact with my GP to inform them of the medication I am taking, which again is usual procedure.
Due to the ongoing aftercare issues and high costs, I consulted my GP and was told that the bio-identical oestrogen and progesterone medications that I have been prescribed by Dr Mantzourani are available on the NHS. So, while I acknowledge that the dosage may originally have been prescribed according to my specific blood results, I feel that I have been paying for unnecessary follow-up private prescriptions, blood tests and consultations.