4.9 from 59 verified reviews He was patient, knowledgeable and very professionalPeter, US, 02 08 21
What an unforgettable experience all around! After months of research and investigating I came across EsteNove, and boy was I happy I chose them.
How it started: A US-based company had quoted me an insane price for a hair transplant of only 2,500 grafts. I thought that was it. Then I started looking into travelling halfway around the globe to get it done in Istanbul since they are one of the most advanced countries to perform this procedure.
What happened next: I spoke to Murat (of the EsteNove team) and that sealed the deal. He was patient, knowledgeable and very professional. Bought my airline ticket and they would provide transportation to and from the hotel, a hotel stay in a 5 star hotel (Sheraton City Center in Istanbul).
Once I arrived: They picked me up from the airport and took me to the hotel. The very next day I would have the procedure. They picked me up from the hotel and as soon as I arrived, (at a full working hospital) I was greeted by Murat and a wonderful translator (Ms. Seren) who was with me from the moment I got to the Clinic. I then met the Doctor who was very friendly, meticulous and friendly. We mapped out a plan, they asked me what I wanted most and I brought pictures of me at a younger age that would show my natural hairline.
After pictures and such, the fantastic nurses began the process always making sure I was comfortable and pain-free. After applying anaesthesia (which lasted about 2 minutes) I didn't feel anything else. I actually believe I fell asleep through most of the procedure.
After the procedure: Next day they picked me up again from the hotel and took me to the clinic to get my head washed removed bandages, checked the process, and I was explained IN DETAIL, how to take my medication, for pain (just in case), swelling, and anti-infection. Due to the type of procedure they do, the skin started to heal rather quickly and the blood dried almost immediately.
After a couple of extra days at the hotel, they arranged for someone to come to the hotel to do the COVID test required to go back home to the USA and they took me to the airport. They really took care of everything, they were nice, friendly, knowledgeable and thought about everything. I will go back next year for the second half of the procedure.
In the end, I received 4500 grafts (double the amount quoted in the USA) for a fifth of the price quoted here; I got to visit Istanbul, stayed at a 5-star hotel and am very happy with the results. Why did I chose EsteNove? For one, the reviews, a lot of clinics there have thousands of reviews but what made these people different, was the lack of any BAD reviews.
Secondly, the personal touch. Murat was really good at explaining everything, it wasn't an email, it was through a Facetime call which he did at around 3 am Turkish time on a Saturday! He was always there, his responses to my numerous questions always came very quickly and he eased all my worries away.
I really recommend EsteNove, do your homework. Compare methods, reviews and price. You won't find better than Estenove. Good luck to all from South Carolina.