Ultrasound Essex, UK

Attended the Billericay Oakdin Clinic this afternoon and had my ear blockage micro-suctioned by Georgia. The whole procedure from walking in the door to walking out again with 'new ears' took less than 20 minutes. Georgia is a very professional, polite young lady who made me feel at ease straight away. Step by step explanations of what was about to happen reassured me that I was in good hands. And a free hearing test to boot - which I passed with a 'good hearing' qualification!

The actual scan was satisfactory and very good value. I had an AAA scan which is not usually offered to women by the NHS. I have a small complaint about the admin team. 1) My appointment was on a selected date but my email stated that this was arranged on a different date, I only noticed the error a day before the appointment. Having arranged transport this caused a bit of a panic. According to the customer service, I was right and this was a typo. 2) I have received a voicemail, but I am unable to understand what the woman is stating as she is speaking so fast. It took me several attempts just to get the phone number down. I still do not know what the caller wanted. I am an older person and found that difficult. Maybe it would be better to send a text instead of voicemails. For such a good scan service, the admin is not very professional. For this, I have deducted a star.