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Outstanding experience and results from start to finish. The team in reception are extremely friendly, professional and efficient. My initial experience as soon as I walked through the door was excellent. I was made to feel welcome and never had to wait more than a few minutes for my appointment. I was treated by Kas, who was absolutely fantastic. He explained everything clearly, and I was always made to feel that my input was taken seriously and considered. Kas was helped by a few different dental nurses during my treatment; every one of them was friendly and professional, especially Lauren. I had Invisalig, and the results are incredible. It obviously isn't exactly cheap, but my plan was explained to me in detail, and every aspect of the treatment was clearly shown and costed in the dental plan I received. Overall, I consider it a superb value as I couldn't be happier with the results.
My experience here was fantastic. I think most of us are a bit apprehensive about having treatment but Sarah puts you at ease straight away. The reception staff are so friendly and welcoming made me feel totally relaxed. I cannot recommend enough lovely people, thank you to you all.
My first visit and I was immensely impressed with Aleisha. She was the perfect professional who had evidently made herself fully aware of my current health issues and my concerns and anxiety. My Trigeminal Neuralgia warranted much discussion and we were both keen to ensure that we were on 'the same page' regarding future actions from various NHS partners. I can look back at my consultation with Aleisha as a totally comfortable experience. I have total confidence knowing that she will be looking after my interests moving forward. A true gem.
I have been with this practice since I was born(45years). Also, I find everyone that I deal with and have dealt in past and present a very nice, very friendly service and very good care before and after treatment.
I entered reception and had a warm and friendly greeting. I was asked to fill in the questionnaire and on completion the dentist came to greet me and I accompanied her to the surgery room, where I was sat in the chair. Two other members of staff were present and the inspection took place. Everything was explained to me very fully as to the possibilities available to me. I agreed to have some X-rays taken to complete the inspection process. These X-rays were then shown to me. The dentist then assured me that the dental implants could be fitted and after the surgeon had seen them, I was to receive through the post in approximately one week, the total cost of the procedure. I was very impressed by the professionalism and care taken by the staff involved.
Wonderful find in the jungle of dentistry in Cardiff. Very professional and thorough service. Above all you can have a good natter! Highly recommended.
