4.9 from 104 verified reviews
They are both wonderfully effective in making everything workCraig, US, 26 05 25I found that Dr. Esteban Urzola possesses an impeccable record of dentistry at a very affordable cost. I was first in contact with Cristina, Dr. Urzola’s Dental Coordinator. After submitting my referral, she provided an itemized invoice with a description of the service and product required to complete my treatment. I was astounded to learn that my total cost was between 20% to 25% of what I had been quoted in the United States.
Cristina suggested that I stay at Urban Flats, which is just a couple of miles from their dental office… maybe a five-minute drive. I found that Urban Flats is a clean, modern, and very safe location. She also advised that upon my arrival, I would be picked up at the airport in a timely fashion at no additional charge. The driver took me straight to the gated community of Urban Flats and even helped me find and check into the unit I had booked.
When I arrived at Urzola Dentistry, I found the facility to be spotless and comfortable with state-of-the-art dental equipment and appliances that rival the best facilities in the US.
At this time, I met Cristina, and I also met Beatriz, Dr. Urzola’s Dental Concierge. Beatriz, along with Cristina, makes things happen. They are both wonderfully effective in making everything work; they pay close attention to detail.
I found Dr. Esteban Urzola to be genuine and passionate about his clients, friends, and family. In the short time I have gotten to know him, I must attest that I am proud to call him my friend.
One of the concerns for some people is the pain one is expected to endure when receiving dental treatment. In my younger days, when dental treatment was necessary, I always approached the dental office with trepidation. And this time, I was predisposed to the same trepidation. I have an average threshold of pain, like most ordinary guys. Why would I feel any different, based on my past dental experiences?
As I was guided into the chair, Dr. Urzola handed me a small paper cup containing a potion he advised would help me to relax. I settled back into the chair and closed my eyes to avoid looking directly into the bright dentistry light. What happened next is almost indescribable. Although I kept my eyes closed, I was wide awake for the whole procedure. A few times, I heard him say, “Open,” I guess because I got lax in keeping my mouth open. But here is what I struggled with… THERE WAS NO PAIN!!! HOW IS THIS POSSIBLE?!! I had no sensation of the three extractions, the insertion of four implants into my lower jaw (both sides), not during the bone graft on the right side of my jaw, nor the stitching of my gums. No sensation, BUT I WASN’T DREAMING; I WAS WIDE AWAKE!! This is what I am unable to reconcile. Because in the blink of an eye, he said I could get up… the procedures were complete. I wish that I had kept the time, but I didn’t. I don’t know if it took an hour or less, or possibly a few hours, for the complete treatment accomplished by Dr. Urzola. He advanced my procedures with meticulous precision; his skillset must be the best in the Western Hemisphere.
On the last day, before catching my flight home the next day, I was fitted with two temporary bridges on some of my natural teeth. This is the only slight discomfort I felt (other than my slightly swollen jaw from the bone graft) that lasted a few days when I got home, while my teeth shifted and adjusted to the temporary bridges. There was no pain to attest to, just a slight discomfort, unbelievable as it may seem.
As I was leaving Urzola Dentistry, I asked Beatriz for the location of a local store where I could purchase some ice cream. It started to rain, slightly, but Beatriz, being the sweetheart that she is, walked with me in the rain to show me where a local store was around the corner from the dentistry. She had the driver pick me up at the store in short order.
In conclusion, I met some wonderful people in a beautiful country, in addition to being the recipient of cost-effective and painless dental procedures… a win-win. Dr. Esteban Urzola and his team are par excellence, bar none. He is the best… and then… there's all the rest!
