Could not have asked for a smoother experience, despite the challenges of remote communication and additional covid-related measures!
Being based in London I was disappointed in the service provided by the UK based clinics, who made you wait for a reply for 2 weeks just to find out the cost of consultation, so I went on to search for good clinics elsewhere. I have found Julio Matias clinic through an online search with excellent recommendations, so have reached out and explained what I am looking for via email.
The replies have always been prompt and very clear. I had very limited time in Lisbon, so I was very happy with the fact that the process was tailored to my timeline and everything worked perfectly as scheduled. During the whole course of treatment, I felt like a VIP, being accompanied by Dr Matias' brilliant assistant Sandra all along the way, everything was very easy and straightforward.
Follow up visits and procedures were scheduled at a convenient time and were efficient. My every question was answered in detail and all concerns addressed! The recovery was easier than expected and of course, the result looks great! I am very happy with this Clinic!