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Prestons Physiotherapy

Prestons Physiotherapy

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Thorpe Wood Business Park, Within Virgin Active Health and Raquets Club, Peterborough, Northamptonshire, PE3 6SBUK

ServiceScore
Satisfactory
from 13 users
5.9
Filters cached at 2021/07/22 14:55:08

Opening hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 18:00
Thursday08:00 - 20:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
Sundayclosed
Enquire for a fast quote ★ 1 verified patient review. Visit our Physiotherapy Clinic - Thorpe Wood Business Park, Within Virgin Active Health and Raquets Club, Peterborough, Northamptonshire, PE3 6SB, UK.

Popular Treatments

Physiotherapist Consultation
Deep Tissue Massage
Sports Massage
Orthotics
Pilates
Biomechanical assessment
Sports Injury Rehabilitation - Strapping and Taping
Electrotherapy
IFT - Interferential Therapy
STT - Soft Tissue Therapy
See all treatments & prices

About Prestons Physiotherapy

This family owned physiotherapy clinic in Peterborough in Cambridgeshire has provided quality treatments to patients for three generations. The condition of the patient is accurately diagnosed at the clinic, evidence based and effective treatments performed and advice provided to prevent the recurrence of the condition. Services provided include manual physiotherapy, exercise therapy and muscle strengthening techniques, electrotherapy including ultrasound, interferential therapy and TENS, post operative and post fracture rehabilitation, acupuncture and suitable treatments for sports injuries and work related injuries.

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Patient reviews

1.7 from 1 verified review
03.03.2014
Joan, UK
( Review verified by phone and email)

Will lose loyal customers.

1.7 50 Physiotherapist Consultation • Paid: £175

physiotherapy

Been to the clinic several times over 9 years and a relative too. The physiotherapy is excellent and the staff very skilled. However, the venue can be tricky with stairs to some rooms and time wasted waiting for equipment to be found and brought to your room, which I paid for at every session! A strict adherence to their 30 minute appointment slot with me out on the strike of the half hour meant on one occasion when the previous client overran by 10 minutes I paid cash for 30 minutes and received only 20 minutes of which five went on chitter chatter and five looking for an ultrasound machine. My ten minute session was worthwhile but I received no response to my comments about these issues. The price is not competitive at all and my last appointment worked out at pro-rata on £210 per hour. Perhaps insurance funded clients do better? The company needs a feedback service to comments and will lose loyal customers if they do not reply as happened to me. I left wondering who the celebrity ahead of me was who got the 10 minutes extra at my expense! I recommend the business for insurance paid clients, but not cash paying.

Dear Mrs Small, Thank you for taking the time to review the clinic on what clinic.com. Firstly, I am glad that you comment that the physiotherapy itself was excellent and the staff very skilled. However, of course I am very sorry that you feel that you did not get your valued allotted time and you were so disappointed by this. This has been fed back to the staff member involved and used as a learning point for future cases. I will call you tomorrow to discuss your concerns in more details. Best Wishes, Helen

Helen Preston
Helen Preston

See what others think about the clinic's customer service:

Jane, UK30.07.2018
Call received. Friendly and informative. Will definitely consider using them.

Accreditations

  • CSP - Chartered Society of Physiotherapy (UK) 

Physiotherapy

 

Biomechanical assessment

 

Electrotherapy

 

IFT - Interferential Therapy

 

Orthotics

 

Physiotherapist Consultation

 

Pilates

 

Sports Injury Rehabilitation - Strapping and Taping

 

STT - Soft Tissue Therapy

 

Whiplash

Massage Therapy

 

Deep Tissue Massage

 

Sports Massage

Acupuncture

 

Acupuncturist Consultation

Prestons Physiotherapy -  Helen Preston

Payment information

Insurance

Private Patients Welcome
 Helen Preston - Physiotherapist at Prestons Physiotherapy

Helen Preston

Job Title:
  Physiotherapist
Specialisations:
  Physical Therapy
Biography:
BSc (Hons) MCSP SRP
Helen is a very dynamic, skilled physiotherapist who graduated from the University Of Birmingham with a 1st Class Honours Degree in Physiotherapy in 1996. She attended the World Student Games in Japan in 1995 as part of the Great Britain Medical Team and won the University prize for her research dissertation. She gained experience in working in diverse areas of the NHS in the Birmingham and Bristol area as well as in the Sports Injury Clinic at the University of Bath . She has provided physiotherapy to various sporting individuals and teams during her career, including Bristol Rovers Youth Football Academy and numerous Olympic Athletes.Helen enjoys all aspects of physiotherapy although her specific area of interest is in the treatment of sports injuries and this is reflected by her position as a committee member on a National Association of sports physiotherapists. She is particularly interested in treating patients as individuals and taking a very holistic view of their condition. As Clinical Director at Prestons, this is why she is keen to develop a multi-disciplinary approach to patient care.
Phil Young -  at Prestons Physiotherapy

Phil Young

Specialisations:
  Physical Therapy
Biography:

Phil retrained as a Sports and Remedial Massage Practitioner, qualifying in Feb 2004 at the London School of Sports Massage and is member of the Sports Massage Assosiation and the Institute of Sports and Remedial Massage

He has a special interest in running injuries, but his clinical experience covers a very wide spectrum of soft tissue injury situations. Dedicated to CPD, he has undertaken numerous workshops covering advance soft tissue techniques, such as Myofasial release, Active Isolated Stretching, Joint evaluation, Postural Evaluation and core stability.

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Thorpe Wood Business Park, Within Virgin Active Health and Raquets Club, Peterborough, Northamptonshire, PE3 6SBUK