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To date my experience with Orthopaedic Gelenk-Klinik has been very good. I am living in Serbia where I have been unable to get trustworthy treatment options for my hallux valgus. I then reached out to the Gelenk-Klinik asking if it could provide me with a medical opinion online. Very quickly, I got a positive response from Eri Sugiyama with whom I exchanged a few emails, never waiting for more than an overnight for a response. She asked for x-rays which I forwarded along with other information. The next working day, Eri Sugiyama shared with me Dr. Schneider's opinion. I am extremely grateful for the time Gelenk-Klinik has taken to consider my case and provide me a medical opinion -which it did free of charge, this meant a lot to me as I do not have medical coverage other than for the Serbian public healthcare system -but more significantly this is not only a graceful gesture, it also gives the impression that the staff may actually care about helping a person in need, rather than take every opportunity to grasp money from a patient. It has been an uplifting experience. I hope to communicate further with the Gelenk-Klinik. I remain grateful for the assistance I have been recently provided.
