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Very respectful and polite not rude or anything like that
Dr Lewis acted calmly and with great authority when I called her when my daughter was taken ill in March 2020. My 11-year-old daughter had developed a very worrying cough and was very poorly. My local NHS GP would not see her or prescribe antibiotics and told me coldly that my child should be put in isolation for 14 days and wait and see what happens? Everyone with her symptoms was being treated as if they had Coronavirus and would not listen to the fact that she had pre-existing chest problems and had bronchitis many times in the past and ended up in the hospital. I could not accept this and called Dr Lewis she listened carefully and took full control of the situation. Her surgery was closing at 1pm and I could not get there before 1.30 yet when I arrived she had all the medicines packaged and waiting for me in a separate place even after they had closed I gave my daughter her pumps and antibiotics within two hours of making a phone call to Dr Lewis. Alice is now recovering well thanks to Dr Lewis's fast action and knowledge. I can totally recomend Surrey GP Dr Lewis even phoned to see how Alice was in her own time. A great Dr you can trust and rely on. Thank you, Dr Lewis, from all our family.
I had the most wonderful experience with Mr Masha Singh. I visited him for an earlobe repair after stretching my earlobe a few years back. I spoke to a few other practices but this one was really good value, and the communication with Renata was quick and painless. On the day, Mr Singh made me feel totally at ease, with a really helpful description of what the surgery entailed, what the potential risks were, and what the end result would be. It made a potentially nerve-wracking experience much more relaxing. He was chatty and very kind throughout. I’ve had my stitches out today, and I’m delighted with the result. A few more weeks and it’ll be good as new! Thanks to everyone who works at the GP surgery - and particular thanks to Mr Singh!
