We recently had a big scare with our 8-month-old baby. We spent time in and out of hospitals - who would do the absolute minimum - and send us home for yet another week with no solution. We were supported by pretty much all GPs in Hanover Medical Centre, who are careful to document the patient's progress, their observations, hypothesis, exams, results. This means any doctor in the clinic can - in the absence of the primary doctor - still help you in a moment of unforeseen need.
Throughout the process one doctor really went above and beyond what can be expected of a professional. When the problem failed to go away, Dr. Mary Scott took it up to go and figure out the root cause of the baby's problem. Multiple times she liaised with hospital staff, with the microbiology lab, with the specialist who would do the tests, actually taking the samples herself. Dr. Mary Scott endured the inefficiencies of the hospital's broken processes, negotiated with them on how to fix problems, got logistics sorted, got people to compromise to help improve the situation. Called us at night outside of working hours to give us test feedback and help us determine and plan for the next steps.
After a period, I'm happy to say our boy is now back to health.
Dr. Mary Scott has our sincere admiration, as a doctor and as a human.
Hanover Medical Centre doctors are one step above all others we've tried in Dublin both in their methodical approach as well as their human connection to patients.
The clinic is well located, easily accessible, very clean.
The staff are excellent and make a great team with the doctors.
Throughout the problems described above, we had some of the reception staff get in touch with doctors, Conveying patient progress, communicate recommendations back to us. They are very professional, yet warm and kind.
Total Amount Paid €60