I joined Aigburth dental practice in March 2024 needing RCT followed by a crown. At the time of joining, I was extremely nervous, however the endodontist, Mr Jason Wilkinson made me feel very welcome from the start and also helped me feel significantly less anxious as appointments with him went on.
In my experience, I received excellent care from Mr Wilkinson as he has treated me with respect and dignity, understood my anxieties and reassured me throughout as well as taking great care of my teeth as I have not experienced any severe pain or complications during or after any treatment/s. I also felt fully included in the whole process and also in decisions about which treatment/s to opt for with Mr Wilkinson’s honest and expert advice. I have continuously had full access and knowledge about my current tooth health by being shown my X-rays, which were explained to me thoroughly. Mr Wilkinson also explained all upcoming procedure/s in detail whilst putting me at ease and reassuring me when I felt anxious and also explained what he was doing to my teeth during treatment whilst informing me what he would do next, so I would not be too alarmed by any sensations or little pain that would follow.
Furthermore, when planning and preparing for my crown, Mr Wilkinson was a perfectionist throughout, wanting the previously made crowns by the lab to be changed when the colour or margin were not ideal. Again, this showed Mr Wilkinson’s high standard of care and moral duty towards me as a patient as he wanted the best for me to improve my confidence and smile and also as crowns are quite expensive.
Overall, I will definitely continue to use this practice as my ongoing dentist as it has proved very trustworthy, competent and caring.
Kind regards,
