I have been one of Craig's patients for 8 years, I am also a healthcare professional.
When I was looking to have an abdominoplasty (appendectomy) after a significant weight loss, I asked around. I was never going to go into this lightly (no pun intended).
Months of research, both medical and anecdotal went into my decision-making process.
I've worked in my field for nearly two decades, however plastics was not my area, so in doing my research I surveyed everyone I came across, from his peer's - fellow surgeon's, anesthetists, GP's, nurses, theatre staff, ward clerks and orderly's.
"Who's the best", and the nicest?" (In my experience it's very hard to find an awesome practitioner who is genuine, with great people skills)
T'was a resounding result!
Craig was THE MAN!
Having now been a repeat client for the past 8 years, I could NOT fault him, his staff at the Hawthorn clinic, the hospitals he operates through, their staff and the amazing aftercare, which I heard is lacking in other practitioners.
You can meet a lot of Dr's who will promise you the world, but when push comes to shove they don't deliver, however, Craig and his time are genuine, kind and straight from the word go!
When you are with him (them) you truly, and genuinely feel like you are the center of the universe and I can smell BS from a mile away, particularly as this is my field (medical) and there is none of that!
No pressure sales, no baloney, realistic exceptions, great work and most importantly brilliant ongoing aftercare!
When people ask me now who to see, my one and only answer is Craig Rubinstein.
I did the research and I will always go back to him. I am continuously happy with his work and all that is associated with him.
He once told me "you are my public representative if you aren't happy and don't look good and feel great, that reflects on me!"
He is no "fly by nighter" in it for a quick buck and honestly cares that you look and feel amazing.
The rooms are in Hawthorn are spectacular, I honestly felt a bit overwhelmed when I first went there, but there is no pretense and you don't feel self-conscious, as the girls on reception make you feel right at home. Everyone is the same to them, whether you be a celeb, rock star, WAG, stay at home mum or a humble nurse, like me, we are all treated like princesses.
A gentleman, a scholar and a damn good plastic surgeon!
I can not recommend Craig and his crew highly enough.
Amazing. The rooms and divine are set in an amazing art deco house. You feel like you've gone back in history, until you meet the glamours and delightful reception staff, who after 1 visit remember you by name! You feel so at home. The facilities just in the reception filtered water, a sneaky chocolate heart to go with your T2 tea and magnificent coffee machine, (after all we are in Melbourne, not International caters coffee here).
I always tried to get there earlier to have a coffee, read a magazine and decompress before the appointment, which often felt like waiting for a spa treatment, rather than a Dr's consult or check up.