I went to see Donna yesterday, as my hair started falling out quite suddenly a week or two ago, which was a bit of a shock. I'd already received contradictory opinions from two medical experts relating to hormones, so had no idea what to do for the best. As my hair has been snapping off as well as falling out, none of the conditions I researched online seemed to fit with the symptoms.
Fortunately, Donna was able to see me within a few days of calling, for which I was very grateful. She quickly diagnosed two conditions: telogen effluvium (rapid hair loss due to a previous triggering event) and iron-deficiency-related hair breakage. She recommended a course of treatment which I started straight away. Her knowledge, professionalism, and warm manner immediately put me at ease. I left feeling relieved that whilst I have lost a fair amount of hair, and it may continue to shed, there is already evidence of new growth and the loss won't be permanent. I highly recommend Donna as both a trichologist (hair/scalp expert) and all-round lovely person. Thank you so much.