Popped in to take an appointment for some wax removal from my ears. Satpal said he was in a position to do it immediately if I wished, as he had a half-hour gap in his schedule. He did a superb job and in just ten to fifteen minutes,s removed a colossal amount of wax from each ear. He showed me a photo of my wax filled ears prior to treatment and after the painless procedure he showed me an image of my wax --FREE-- ears. He'd eliminated every shred of wax and was attentive, polite and courteous throughout. I felt the benefit immediately. As soon as I left the premises, I could hear everything clearly again- what a difference! My hubby doesn't"have to repeat himself any longer, and I can turn down the volume on the TV. I was so lucky that Satpal was able to attend to me immediately, and he has done a FANTASTIC job. He is my first point of call now when I sustain wax-filled ears, which is an affliction I've had for a number of years. Satpal is a genius. Earwax doc" reigns supreme, Top marks.