polishing and scaling
Given my first positive impressions (from Dec 2009) from the service I got in Tatiana Karagenska's dental clinic I decided to return this November (2011). After booking my appointment for general oral hygiene and orthodontic consultation 4 weeks in advance I found myself in her cabinet. Polishing and scaling was performed excellently, her hygienist is really good. However my orthodontic appointment was rather rushed and lasted just 3 minutes. I was disappointed but did not put my mind into it, I let it go over my head.
Dr. Karagenska completed a general check of the state of my teeth (which was not orthodontic) for any caries etc. and she said I have one caries which needs to be sorted. I booked an appointment for that procedure for ten days ahead. On the day of my appointment (23.11.11)I phoned 5 hours in advance to confirm I was going to be there and at 2.30pm I was waiting in Karagenska's clinic. I was already waiting for 15 minutes when she came to the waiting area and said she could not do my caries as she had a lot more work to do on a client who had an appointment after me. She said her time schedule was completely messed up (in her words) by some laboratory and she can't do my tooth. I was seriously taken aback by her attitude, her reasoning and the tone of her voice when she was talking to me and most of all when she said that after all there were other dentists and I can go somewhere else if I want my tooth done. I did go to another dentist and thanks god I did! The other dentist checked my teeth, examined some x ray pictures of my mouth and assured me that there was no reason for any concern. The tooth in question has no caries and is completely healthy.