I am very happy with all aspects of my treatment from the first appointment to the followup. The decision of which procedure to use was explained well and made me feel confident. Every step was explained before and during procedures by doctor and nurses. Very professional, but still with a very friendly atmosphere. Doctor and nurse did their best to avoid any pain but alas there is no escape from needles, but no pain no gain! All follow up service was excellent with nurse ringing to check on me and follow up appointment to make sure I was happy with the results. I would not hesitate to go through it again.