After trying other doctors in the area I found Dr.Thornton to be interested in my complaint and not just want to give me some prescription or other and let him know if they work. He was thorough and friendly. I called the surgery and was greeted by a friendly lady. I was also given an appointment for the same day. The surgery itself was clean and inviting and no sooner had I entered then I was called to be seen. All surgery should be so efficient and friendly.