I was bothered about the saggy look around my chin and cheeks so went in for some advice. The consult was with the doctor, pretty detailed and full of info. I decided to go ahead with it several weeks later. The staff called the day before the surgery, answering my questions and calming my nerves. The surgery went very well from being checked in by a calm and reassuring nurse. She obviously had done this before and really knew her facts. The surgery itself, well, I can't remember anything but now that it's over I am very happy with the outcome.
This doctor is available at any time of day or night. I really could not have had better care, before or after surgery.