First and foremost: THE OPERATION WENT WELL, WHICH IS OBVIOUSLY THE MOST IMPORTANT PART OF THE WHOLE THING!
- The logistic management was prompt, thorough and polite. Dara was there for me anytime I needed, even on non working days, and helped me through the decision process, giving me all the information I needed.
As only and minor flaw, the minimal contact with the surgeon. I don’t feel like the surgical indication was given superficially, and all the information was given in written form in the very well don internet site, yet, I would have left some worries at home, if I had talked to the surgeon once, before getting on the plane.
- Transfer service was on time, cars were safe and clean, driver were supportive and polite.
- Hospital stay:
The hospital was state of the art, clean and pleasant. The organisation of preoperative examination was impeccable.
Translators were provided to help communicate with the non-English speaking medical personnel in the perioperative phases. All of them were nice and competent, and helped me feel relaxed in the most critical part of the path.
The dietician were also competent, friendly and prompt, they provided me with both written and oral information and keep in touch with me to help me navigate the future development.
At discharging I was given all the important information in hard copy and in English, as much as all the medications needed for the remain of my stay in Turkey, fit to fly documents and tests results.
- The Hotel Accommodation (Nova Plaza Prime) was the only unsatisfactory aspect due to its unfortunate location (minimal possibility to move around walk around in a safe environment)
