I was treated by friendly and professional individuals, and everything was explained to me in simple terms that l understood. I am looking forward to my hair recovering. I can't wait to see the changes. Nothing has happened as yet, since it's still less than a week. Very professional and on point. I think your patient would really appreciate it if you do not give them a guideline as to the number of words they should write in a field because you will end up having false information just to fill the field.