I am sharing my personal experience to provide insight for others considering treatment.
When I booked my procedure, the clinic was affiliated with a larger international franchise, but I later learned that this partnership had ended, and it now operates independently. I had originally agreed to a follow-up session to improve the outcome of my first treatment, but it was not carried out.
In 2019, I underwent a one-day FUT hair restoration procedure. I requested a line shave rather than a full shave, which reduced the number of possible grafts. On the day of treatment, I was informed that only around half of the initially planned grafts could be completed due to donor area limitations. While I appreciated the explanation, I was disappointed that this meant the results would be less full than expected.
During the procedure, communication was challenging as not all staff spoke fluent English. I also noticed that one assistant was not consistently wearing a mask, which made me concerned about hygiene. The operation felt rushed, and there was little time afterwards to ask questions or discuss next steps.
Several years later, I still find the results below expectations, with some unevenness and scalp sensitivity. Overall, I was dissatisfied with the reduced graft number, limited follow-up, and communication difficulties. I would recommend that future patients confirm all procedural details in writing before committing.